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December 2023 by Chau V.
You should never visit this piece of crap place unless u want your items to be missed by their employee
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December 2023 by Todd L.
I thought the Richmond store was shady but at least you can still self check for more than 10 items. Pinole forces you to go to a checker, I did that and they double charged me for an item. I see why they want you to go in line because they rob you unless you check your receipt but who is gonna check it there?? Got home and now what go all the way back? Tried to call but they don't answer the phone. Seems like they are trying to get back all the thefts and losses by tryin to take it back from paying customers!!! Man f that, never goin back...
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December 2023 by Cristina S.
I recently went to Target during Cyber week and I was purchasing a Lego set for a gift and before I went to the cashier I made sure to check on the Target store policy about price matching. Since I was at Target and didn't want to make another trip I noticed Walmart had the same item for $10 cheaper. So I showed the cashier if she could price match the item and she said no and it only applies to Target.com. Which I thought was odd since their policy states: IN TARGETS so that means In Store. Another employee (possibly manager) don't recall her name, was called over and when I showed her the store policy and how Target honors other competitors. She began to say that Target does not do price matching during Cyber week. I asked her to show me where in their store policy does it state that they don't price match. She just kept repeating herself. I even went a step further after leaving the store to call their 1800 guest services number and spoke to a supervisor who then told me that Target DOES price match DURING cyber week. Target employees have no clue about their store policy and even after being questioned they started making up their own rules. Clueless. FOR ALL THOSE HOLIDAY SHOPPERS! Target DOES PRICE MATCH until December 24th! You can easily find all this info on their app too.
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November 2023 by Hoi -.
i always go here for kpop albums and when i ask if there are any in the back they always help me ! the albums here are around 20 - 30$ but that really depends on what album you're buying.
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November 2023 by Sabrina W.
This 5 stars is for young man by the name of Daniel. I was in Target in Pinole Ca and I was looking for an item and could not find a team member to help me. Daniel was with his mom and sister and he stopped to help me locate what I was looking for. He said he was off work and did not mind at all. I tried calling Target to give a employee compliment and could not get thru. Daniel is a stellar employee and person! Thanks so much for being kind to me!
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November 2023 by Tiara B.
So interesting that this location has a lot of bad reviews. Happened to visit twice within the past month and overall liked this Target. The woman's section was fully stocked and organized. I've been able to easy find what I need with no complaints. Short lines in the morning before 10am on weekdays.
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October 2023 by Janeth C.
Definitely 0 stars had bad customer experience today at 9:45 pm This lady name shiva or chiva was so rude and told husband and me to Harry up when we wore looking for some cloth for our daughter was a long line and she said Harry up we are about to close so in rude
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July 2023 by Aim H.
Front end needs to be managed better - lines constantly long now. Today, not for lack of staff. 3 employees were talking about lunch breaks instead of getting customers through.Store used to run much better. Maybe new management in the last few months.
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June 2023 by Cyn T.
This Target has the nastiest bathrooms and parking lot! I don't like coming to this location. I have asked many times for the bathrooms to be cleaned regularly to no avail.
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January 2023 by Rosmond P.
The bathroom and there's target was horrible. Once you walk in it is like a bomb went off. Other than that the store was organized and you can fine whatever you are looking for a
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January 2023 by Justin X.
Hispanic security team not doing their job, and try to piss off customer, I paid at the self check out just 8feet in front of the security guy, and the security guy was looking me at while I'm paying, and he stop me at the door asked for a receipt, which I'm happy to provide him that recipe, and he just check the date of the receipt and tell me to leave, he didn't Check item list like the warmart did , so what is the point to stop me at the door???he was staring at me while I inserting cash at the self check out register machine !
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December 2022 by Frida B.
While shopping, I needed to use the restroom, and it was the most disgusting Target restroom I've been in. I understand that it's Christmas season, the store was packed, but I've been to other Target stores during the busy holiday season, and their restrooms do not look like this. Almost all of the stalls were similar to this. It smelled bad, no hand soap and trash everywhere...
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November 2022 by Ashay E.
If I could put 0 stars I would the phone service is horrible I've been calling for over 15 minutes now and they keep hanging up in my face how rude and unprofessional target do better!!!!
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October 2022 by Angel M.
Not that it'll make a difference but this Target customer service is subpar. Been standing in a long, slow line for at least 15 minutes. One of only 3 lanes open at 5pm Friday. They finally think to open another lane as 4 people look around (and I'm sure the one with the walkie talkie is some sort of manager), deciding (debating) who's the "lucky" one to open a lane. Instead of grabbing the next person from a long line, they just open and someone just walks up and goes on and out the door while we wait and wait. I hate that damn Target.
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September 2022 by Boddinton C.
09//23/22 11am - Non-existent customer service. While walking down an aisle near the frozen food section a Target Team Member jumps in front of me while I'm walking. This Team Member was old enough to know better. I guess allowing me to clear the aisle before she cut me off was definitely asking too much of this Target Team Member.