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February 2024 by Jennifer Álvarez
I wanted to make an appointment for my dogs and they answered me and they just said no and they hung up on me and then I called like 7 times and no one answers
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February 2024 by Jovana Delgadillo
Awesome sales
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February 2024 by ArtejahTheSimmer 1.
Elsy is an amazing trader! We started our bird training with our three month old puppy last week and he has already learned to stop jumping with the tips and tricks. She showed us just in session one. Looking forward to working with her the next five weeks. If you're thinking about booking training, please do! My puppy will be going to the groomers here at Petsmart next week as well, so I will update the post on that experience (:
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February 2024 by a schlosser
Very consistent.
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February 2024 by Tee Fuller
Supervisor (Jenna)had great customer service unfortunately my filter was defective and she made sure I had one that did work.super happy I didn’t have to waste my money getting another one
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February 2024 by Janet Felix
Order online and pick up in store. Easy peasy!
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February 2024 by Mike Carver
Pet Smart always has what I need and their staff is tops when it comes to service and friendliness. Always a good experience to shop there. I'm always greeted coming in.
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December 2023 by Paola Castrejon-Poroj
Love epetsmart, but some items feel that they are over priced but other than that, I love the store.
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November 2023 by Lana Roderick
Xavier was great! He did a great job and our dogs were happy.
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November 2023 by Janice Yapdiangco
Patricia did an excellent job grooming my rescue Pom, Bailey. Patricia handled her with utmost care. Definitely will come back again!
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November 2023 by Nerice Coleen Andrada
I take my dog Peter here for a paw pedicure every two weeks. Jamie is the best and always does such a great job with my dog. Sometimes they are understaffed and can’t see me right away but they always make time.The holidays are around the corner and I’m sure they’ll get busy but just be kind to them and they’ll be kind back.
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October 2023 by Ben D.
This review is strictly for the pet Grooming. I scheduled an appointment for haircut, bath, nail clip, etc. for a 9 am appointment. I showed up with my poodle and gave idea of the haircut I would like to have my puppy. The person I talked to (I believe Janese) seems not only understand, but she informed me that she shows how to give hair do to a poodle and she mentioned that this may take about 2-3 hours. I completed the paper work and left my puppy about 9:15 am, or later. At about 10:15 am I was got an email, that my puppy was ready for pick up. I went to pick up my puppy, just to find out that all including head were cut short and equal and does not fit any type of Poodle hair cut and of course the legs and nails were NOT done properly. When I asked 'how come', the response was that she made it easier to for me to care less.... Got shocked, but controlled my my self, paid $ 80 including tip for the groomer, and left. I wish PetSmart assigns people who have proper training, experience and also not claim what they do not know how to do. Now I am waiting for my puppy hair to grow for another professional person to get Poodle hair cut. Yes, I am disappointed at the service and do not plan to go back for grooming. Thanks.
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October 2023 by Amelia S.
Awesome and caring staff!!!! Today I adopted a puppy, the shelter gave him to me severely neglected with matted hair and with what looked like and smelled like poo and vomit in it. I called PetSmart Vallejo enroute and told them I had an emergency grooming need. When I got there they we're waiting for us, evaluated him and then took him right in. Staff were so patient and caring with him, he was extremely frightened but it wasn't long before he and I knew he was in good hands. When I went to pick him up he was so fluffy and clean! In my book, these folks are miracle workers, forever grateful to the staff. A thousand thank you's! When I brought him in I wasn't sure what I was going to call him. It was hard to choose something fitting in his condition other than "Survivor". He has a name now Me and Max will be going back in to give them a little thank you from us.
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September 2023 by ronell brewer
So dropped of my baby today about 5 minutes early was rudely told my do could be seen until his appointment … I asked well could I just wait it was only 5 mins was rudely told that the groomer was at lunch…I was also no more kennels so my dog had to wait elsewhere…15 to 20 minutes after said time groomer casually walks in … I was told they would expedite my session and get him In and 0ut we are almost 3hrs past that time and counting… been coming here a while this will be my last time the service here has never been great but it was convenient…. But it has taken a gradual nose dive … would highly recommend going elsewhere
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September 2023 by Tommy Tran
Nice selections of doggie treats and food for my beloved dog. Friendly staff. Clean and well furnished pet store. 5 stars!