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8:30AM - 6:30PM
11461 San Pablo Ave, El Cerrito
Mailbox Centers
“My new favorite UPS store. Unlike another one I went to, the staff here are friendly, there's sometimes a short line but it always moves fast, I know I don't need to worry or think about my package again once it's in their hands. Parking is also easy. It's overall an easy, enjoyable experience. This will definitely be my go to UPS store from now on.”
“I've sent several DHL packages through this office and they are always friendly and courteous, even when busy. Today I had a problem with a DHL package and the Manager Paras at You Send Me was kind in helping me fix the problem.”
“Big-box office supply and art stores didn't have an ink refill for my Japanese pen, but Payn's Stationery did. The clerk was vey knowledgable about Payn's stock; she knew immediately the type of refill needed and where it was located on the rack. This store is delightful.”
“Best customer service I have ever experienced… no, seriously!
Staff are always polite, cheerful and they go above and beyond to get your needs met in a timely manner. I come in here all the time and I’ve notice that staff and kind and friendly not only with me but with everyone who comes in.
They answer question and resolve issues without making customers feel rushed or like a burden. They truly rock! I wish more stores had a team like theirs!”
8:30AM - 6:30PM
3505 Sonoma Blvd #20, Vallejo
Mailbox Centers
“The employees are genuine in their service Every time I come in. Very refreshing to be treated as a valued customer.
Not found in customer service
Businesses. UPS
Please let them know how valuable they are.?”
“I needed a document notarized and overnited to a title company in Washington. I found the closest UPS store in the Richmond Marina area and called. Voice mail. You know it's not going to get answered when they ask you to leave the date and time you called. Surprise, they never called me back. Instead, I headed over to see them in person. No notary there and they were not sure when she would be there. Great. From the parking lot, I called the UPS store off San Pablo. They answered and were ready to help. In about 10 minutes, I pulled up in front. Fantastic service. Very fun to talk to and would do business with them again in a heartbeat.”
“This is a fantastic alternative to the post office for sending and receiving mail. This long-time small business offers inexpensive PO Boxes (much less than the post office) and safe package receiving, with notary services, and smart service. You can send via UPS or USPS. There is a no-nonsense vibe when you go in, but there is also a clear integrity that you NEED for mail and for notary services. I will be happy to never go to the post office again, and it will be great to not have to worry about my mail being stolen - as is happening all over the area.”
“Super efficient notary, mail service, and live scan fingerprint vendor. The lady behind the desk informed me where to wait for fingerprints and the technician knew exactly what he was doing and got me in and out in about 5 minutes. Highly recommend!”
“Amazing experience at this store! My daughter needed passport photos, a notary, and copies and it was a perfect one stop shop! They even let me email an additional doc to her on the spot when needed!!! I am grateful for their kindness and incredible customer service!”
“I've had a box here for nearly five years now and the very few mishaps having taken place aren't even worth mentioning. The proprietor has always been fair, helpful and honest with me and others. I've witnessed her advise a customer when her shipping cost seemed inappropriate so they may choose an alternate like the USPS. You don't see that often in a competitive business environment. Five stars for Goibg Postal”
8:30AM - 6:30PM
3060 El Cerrito Plaza, El Cerrito
Mailbox Centers
“The UPS Store in the El Cerrito Plaza has the BEST workers there.
They always greet customers w/ a pleasant Hello & a Smile!!
Especially the young lady Nicole she's the 1 that helped me send a package telling me on what day it would arrive, how much it would cost if I wanted to insure it or not & much more.
Can't say how much I appreciate the kindness & the feel good vibe I get from this store when I go there. It really means a lot.
These days doing errands have become such a headache w/ long lines, people not knowing their jobs or even the answer to a question.
But the *Team* @ The UPS Store in The El Cerrito Plaza got it together.
Keep up the Great work!!
You all are Appreciated by many!”
8:30AM - 6:30PM
2163 Meeker Ave, Richmond
Mailbox Centers
“I love the agents returning this is so easy and fast here the only thing is they need to change their sign for their hours many times I’ve come at 9 am and no one is there they open at 10 ish”
8:30AM - 6:30PM
2143 Springs Rd Ste 55, Vallejo
Mailbox Centers
“I recently visited this UPS Store and was impressed with their customer service. The staff were friendly, professional, and went out of their way to assist me with my needs. It’s refreshing to experience such positive and helpful service, especially when compared to other stores where the personnel can be rude and bad-humored.”
“So far as I'm waiting there is Noone here. Opens at 8am on the door. It's Wednesday. It's currently 808am and still closed. I don't think I'll be waiting here for much longer. There are plenty of ups around.....”
“Different stores have vastly different levels of quality of service. This location was very high quality of service compared to Meeker Ave in Richmond. I’d drive out of my way to get my shipping/notarizing done here.”
“Hey so! The folks who work here are TOP NOTCH! I've gone here many times and am so thankful they have SUNDAY hours - and are always friendly and accommodating. I appreciate them and how hard they work. THANK YOU!”
“The manager and staff at the store went above and beyond to help us with a same-day urgent printing for the wake of a dear friend of mine. We had tried to get it done with four other printing stores in Berkeley and North Oakland prior to going to the Berkeley gourmet ghetto UPS location, and none of them were able and/or willing to help. There were some technological challenges both getting the file to the store’s computers, and in terms of the specs for the printing, and the manager and staff took all the necessary time and found creative solutions to work them all out. It made a huge difference to my friend’s family to have the beautiful booklet to be able to treasure, and to pass out at the wake itself.”
8:30AM - 6:30PM
1569 Solano Ave, Berkeley
Mailbox Centers
“I needed to mail an international package on a Friday and got caught in traffic, arriving at this location as the UPS driver was about to leave. Lee, behind the counter, asked the driver to wait, then quickly added the transparent sleeve to my box and taped it shut. Thank you Lee, for being there in my moment of need!”
8:30AM - 6:30PM
2342 Shattuck Ave., Berkeley
Mailbox Centers
“I go here about once per week between mailing things for work and dropping off clothing returns, etc, and it’s always a bright spot in my day! The staff are so helpful, friendly, and quick. Thank you all!”
“I had such an amazing time at the UPS store! The employee there, Bijay (I didn't catch his last name), was super helpful and friendly. I truly appreciated his help with my shipping needs. He definitely deserves a solid 5/5 rating for his outstanding service!”
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“Customer service here is great, they are always friendly and helpful. I go pretty regularly to make returns and have never had a bad experience. Obviously it’s slow sometimes and the line gets backed up but that’s to be expected with a small shop.”