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March 2024 by Alexis J.
The staff is oddly rude for this location. I would definitely not recommend this location for anybody that I knew and Loved.
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February 2024 by Anita Smith Christopher
I have had great service at this location. With other labs temporarily closed, I am sure they are on overload.
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January 2024 by Faith K.
This location has the most courteous, professional, experienced, and dedicated staff I have seen considering the busyness of their location. I saw countless people be met with kindness when asking when they were going to be seen next. It's good to know there are some companies that have employees who enjoy the work they do.
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December 2023 by kingjohnathn
I didn’t have an appointment but Marilou was kind enough to fit me in. She was so nice. The wait wasn’t too long for a short notice appointment. She was beyond kind, professional, and accommodating.
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December 2023 by bodhiologie
It was my first time trying out this location because it is near my home and I totally regret it. Everyone I encountered was highly unprofessional and rude. They couldn’t figure out my lab order and then had an attitude when I corrected them and, of course, the person I corrected was the one to draw by blood and was rude and dismissive throughout the process. Totally unprofessional, do not recommend. Make the choice to travel further away if you can, avoid this place as much as possible.
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November 2023 by Dimitar Bojantchev
Go elsewhere... everywhere else, but this dump. Been waiting for one hour already, could have long been done elsewhere. They set no expectations on the wait time.
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October 2023 by Ivana L.
The wait times are absolutely ridiculous. Labcorp, stop cutting staff to save a buck. Never coming to this location again
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September 2023 by Bunny Lee
Policy and procedure needs to be reviewed. Don't understand why u still need to wait for ur turn just to pick up a test kit?
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September 2023 by M E.
Would give zero stars if I could! Took 2 weeks to get an appointment. Even with appt waited over 30 minutes. 20-25 people waiting. Check in machines down. Gal behind the desk incompetent. Never again....
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May 2023 by Nancy Gire
I have used this lab for many years and the staff is always patient and professional even when short of staff during Covid shutdown. I always make an appointment and if you do then you will never have to wait.
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March 2023 by Siavash Delijani
Unpleasant un professional they office don't know what they doing
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March 2023 by Andrea G.
This is a terrible place. I was here on Monday, March 20,3023 and there was no staff here. I have an appointment and when I called (10x) I got no response. Finally a person came to the window and told me they were all booked up and could not see me today. IHad an appointment for 20am but she she couldn't find me.
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February 2023 by Nilo M.
I checked in and waited and everybody was called. When I went to the window and inquire, the clerk hasn't done my paperwork. If I did not inquire I will be sitting in the lobby forever. What a waste of time.
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December 2022 by Joseph Lopez
Staff was very friendly. Even with lots of patients they do their best to keep low wait times. Great team here at Pinole labcorp!
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September 2022 by Carol S.
When was the last time the waiting room was painted and carpet changed? Also the check-in machines are always malfunctioning. Not enough chairs. With all the money LabCorp makes they can afford to redecorate. Plus what's with not having enough butterflies for drawing blood. Many times I've gone there and they have no butterflies. With my age and cancer and small veins I got to have the use of a butterfly to draw my blood.
