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October 2023 by Lilly C.
I called on a Saturday around 11am for my car's starter issue and was told I could come in right away. They had to order parts before noon so when I arrived at 11:30am, a mechanic took a quick look and confirmed the issue before a new starter was ordered. The person who answered the initial call was the one who helped me when I arrived and was very patient and friendly. She offered 2 choices for the starter and said they could get it taken care of the day of. The part would be delivered at 1:30pm and they would work on it right away. They quoted me $310 for the starter and $130 for one hour of labor for a grand total of $470 including tax. I had a comfortable wait in their office which has 4 chairs plus they have a strong Xfinity wifi signal. They said that if they weren't so busy, they could have offered me a ride home.The car was ready at 2:35pm. Overall, excellent service and open on Saturdays! This may be my new go-to car spot now.
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September 2023 by Paul Morales
Had a flat, they fixed it in no time. I'm happy with the low cost. I'm happy that I was able to show up to my work on time. Thanks again.
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September 2023 by Tay G.
I almost blew my motor out because they provided the wrong drain plug for my car after losing the one that came on my car they replaced it with the wrong one and said that's the one that came off my car which is a big lie i replaced it myself with the oem plug and my car was never leaking before I brought it in to them for the oil change. When I confronted them they called me a liar and talked to me very rude and spoke about me bad in Spanish I would not recommend this place to anyone. Be aware
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August 2023 by Charles Green IV
Knocked it out of the ballpark on my K5 Blazer. Newly rebuilt transmission, new rear main seal, new exhaust manifolds, and new gaskets for the oil pan and intake manifold. Excellent service Excellent people.
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July 2023 by Cathie Nevis
They were quick, efficient, inexpensive and friendly. I will go back there when I need to, but hopefully not soon.
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May 2023 by Mark
Friendly folks had my flat tire repaired before I knew it! 25$ Also great car and truck repair. And tires for your semi truck ?
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May 2023 by Donald Grappo
Good people do good work fair price.
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May 2023 by Will E.
Cortez Tires did a good job of installing a used tire for me. The service was really quick, and I am overall happy. Certainly not the most friendly people, but nice enough I guess. 5 starts for being expedient.
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March 2023 by Ulrike L.
Thanks you for repairing a tire fast and with a good value. I appreciate the honesty, value and good customer service.
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February 2023 by Karl Soliven
I shipped my car from Florida to Pinole, & when I received my car somehow it had an air leak on its tire. I wasn't familiar with the area and had to look up a place where I could possibly figure out the issue. Came by this place early morning first thing and they found a nail. They removed it, plugged it and filled the rest of my tires with air within 20 minutes. No issues, $20 up front & very professional.
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January 2023 by Basem Abdelwahhab
Woke this morning to find two of my vehicle's had flat tires, drove over to Cortez tires in pinole and they were able to get me in and out in less then 15 min on each vehicle. Edith and Julia thank you and your staff for the great customer service and experience i had at Cortez tires, highly recommended...
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November 2022 by Lorna Knoblauch
Great shop , honest people excellant mechanics.Fixed tire on the fly. Reasonable!
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November 2022 by John C.
Mr Cortez and his team has exceeded my expectations again, went there today to have service done on my wife's Lexus (tire rotation and balance, oil and filter service and wheel alignment). Even though I did not have an appointment, he was still able to accommodate me and got it all done in less than 2 1/2 hours......WOW! They deserve 10 stars ....They also have a auto body and paint shop too!
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October 2022 by Matthew Lopez
I usually don’t take the time to write reviews, but I took my car here last week to get the tires swapped & balanced from one set of wheels to another. I get on the freeway as I leave & my steering wheel starts shaking. Come to find out they didn’t balance my wheels. This is unacceptable especially from a tire shop. I pretty much paid them to potentially damage my car & risk my safety on the road.
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October 2022 by Paul Conrad
Great fast service reasonable price