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“Hosent business - always can offer quick advice before charging you to for assessment, then provides fair price for services. I had a disappearing Bluetooth on my laptop and he reset the motherboard with no fuss”
“These people are helpful; they like to give advice; they’re not self important or arrogant. They clearly know a lot about Mac products. you don’t need appointment unless you really do. They’re not in business to sell you and sell you. You’re in business to give you good advice and help you out with your Mac, MacBook Pro, software or hardware. Great guys great job good prices.”
“Could not have been happier with this repair. It was a bit odd not to ever have personal contact with these folks, but they obviously know what they are doing, have good email communication, and repaired my Epson 3880 printer quickly and successfully. I would definitely use them again.”
“I'm going to tell you why this store has earned my 5 star review.
I visited the Best Buy in Pinole CA. Earlier this same day and was very disappointed. However, I was determined to obtain the gift that I set out to purchase for my son so I drove across the bridge to your store.
For starters, my family and I were greeted at the door by not only 1 but 2 employees (the greeter and a sales associate). As we continued walking we were greeted again two more times and then asked if we needed assistance finding anything. I then told your employees about my previous experience and thanked them for restoring my faith in the common decency of people and customer service.
My daughters and I were walked over to the display case and were shown the items in question. Let me just say that Sam is awesome! We were given several purchasing options in different price ranges and he never low balled us or assumed our price range. This alone was very impressive. Who ever trained this man should be proud. Sam is a true salesmen and will go far in whatever career path he chooses to follow ?? Definitely as asset to your team!
Also, thank you Armond for your professional and humorous assistance during our check out! We appreciate you.
Even your security guard put on a smile and wished us a good day as we were leaving.
Thank you Vallejo team. I feel good about the hard earned money I spent and my son is very happy with his birthday gift!”
“Recommended charger allowing me to charge my phone adequately again in stead of replacing it. Employees were nice and helpful. Best to schedule Apple appointments in evening!!”
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“Have been a Geek Squad customer more than once in the past few weeks, for an aging laptop - but each person I've encountered has been SUPER helpful, professional and friendly.”