Big O Tires in Pinole, CA is known for its friendly and honest service. Customers appreciate the team’s quick and efficient work, especially when handling tire replacements and repairs. The staff is helpful and approachable, with the manager receiving high praise for being phenomenal. The store offers early, late, and weekend appointments, making it easy for customers to get service when needed. They carry a wide range of tires, including big brands like Michelin, Goodyear, and Pirelli, and provide services such as oil changes, brakes, suspension, A/C, batteries, and light replacements. Customers feel confident returning for tire checks, alignments, and repairs, knowing they will be treated honestly. Some reviewers mention that tire rotation could improve, but overall, the team is efficient and helpful. The waiting area is family-friendly, with a kids' table. Whether dealing with a flat tire, lost wheel lock, or check engine light, customers trust Big O Tires for fast, reliable, and worry-free auto service. The team’s professionalism and friendliness make it a trusted choice for auto needs in the community.
The men that work there are very helpful and they explain everything to you. Especially Chris.
June 2025
I came back from vacation and I had a flat tire. Since I have all-wheel drive I needed to purchase four tires. I was able to get in immediately and they installed the tires quickly .Anthony assisted me in choosing the correct tires. I am very satisfied
March 2025
They were honest, knowledgeable, and very helpful when I truly needed help. Thank you.
