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July 2024 by jahnet santana
A haircut is very expensive
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April 2024 by Maria Fernanda Padilla
People are nice and it is such a shame to write this, but I must be honest, I’m very upset with my services. I went to this salon, booked a couple days in advance, assuming the time of my appointment would be respected. I asked for sun-kissed baby-lights, I got them before somewhere else and loved the result. They held on for years and always looked so natural so I went for it again. I remember taking a long time at the salon when I got them, they waited at least 30 mins for the color to properly “stick” (don’t know the term). The girl waited only 15 mins and took it off cause she had another customer waiting on her, she had double booked us, so I could tell she was in a rush. Of course under the light it looked like there was “some” color so I thought maybe it would change with washes or outside. I was also supposed to get a haircut and it was the most rushed and half done cut I’ve ever gotten. Almost a month later and I am SO UPSET at the results. Since the girl needed to go to the other customer, I was too nice to say something. Tought maybe it would look different, it’s terrible. I pointed out the hairstyle I was going for and instead I just have the most boring, straight cut with no shape whatsoever. THE QUALITY OF THE COLOR DYE IS TERRIBLE, I consulted with a professional hairstylist friend who lives abroad, and he pointed out that it seemed like supermarket dye when you try to dye your hair blonde and it turns into this “orangy blonde”. IT LOOKS TERRIBLE! So, I wasted my money basically on this terrible makeover , which I am still so unhappy with and looks cheap. This is a first time for me cause I had never had a bad salon experience and I just happened to have it in this salon. Again, a shame cause the girl was very sweet, but I think very irresponsible, cause it must have had to do that she was double booked and rushing. ALSO, invest in good products!!!
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February 2024 by Martha A.
Yesenia, is AMAZING!!!! I believe she books by Appointment only. Cuts your hair EXACTLY as "You Wish-Ask For-Describe to her"! She, above ALL ELSE, IS AN ‼‼
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November 2023 by Tracy F.
I've been going to Phoenix Rising Salon for a very long time. I enjoy the energy of the place and the friendliness of everyone who works there.
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October 2023 by Benny C.
I am so happy I found Cynthia Black and Phoenix Rising! Cynthia is a master stylist with respect to both color and shaping. The studio is a happy place and very professionally run, with each stylist running their own show. Cynthia is an excellent communicator and listener who is very invested in client satisfaction. And I so appreciate the good vibes!
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August 2023 by Ana Shida
Love Trin
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July 2023 by Colleen McKenzie
I feel a little bad about leaving this review, because this salon was able to fit me in last-minute before upcoming travel. But when I went to a different salon to ask about fixing the cut I got here, and the owner showed me a photo of the back of my hair, I was upset enough to leave feedback.I walked into Phoenix Rising with hair styled exactly how I wanted it already (just longer than I wanted), showed Rachel a picture of a similar layered style, and asked for 4" off. Leaving the salon, I did not have anything like my previous layers, which had an elegant tapered look; this is an uneven blunt cut with a bit of feathering.I like to let stylists use whatever product they want, because sometimes I find new interesting things that way. This time, I walked out with so much perfumed gunk in my hair that I knew I'd be distracted at my next work meeting, and had to race home to wash it out beforehand (one of the products I didn't love the smell of and can still smell faintly now after two attempts to wash it out).When I see bad reviews for hair salons, I always assume it's in part because the customers are bad at communicating. I'm sure I miscommunicated here, but I haven't had a bad haircut in 12 years, and I don't think I've ever had one this obviously uneven. Everyone has bad days, and I have friends who've gotten great haircuts from this salon in the past, but I probably won't be coming back.Service: Haircut
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November 2022 by Gabrielle C.
Rachel has done a great job in touching up and lightening my bangs. I originally went to a salon on Piedmont, but the hairdresser ended charging mean extra $100 than, promised and barely met my needs in terms of the look I wanted. Rachel made it all better, and really cleaned it up. Definitely going back.
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August 2022 by Chris R.
if you don't mind a rushed hair appointment then go there. The skill set on haircuts are dated. you get your hair spritzed with a sprayer then you get a 15min haircut. you go home and realize one side is shorter then the other. you are better served at super cuts.
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August 2022 by Elaine T.
Had such a great experience with Phoenix Rising. They were able to get me in at the last minute with an amazing hair stylist, Raquel, who did a fantastic job on my hair. I felt very listened to & I love my new haircut.
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May 2022 by Fran W.
During COVID, haircuts and color were a thing of the past! Once Phoenix Rising reopened, however, I decided to go back. Cynthia, the owner, had all the precautions in place so it felt more than safe. Beyond precautions, I'm always so happy when I leave. Cynthia is a master stylist, and has great "hair vision." (Is that a thing?). Today I'm sporting a new take on my old style and my color is fresh and natural! Go try her out!
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September 2021 by Eliza.nowak N.
Trinh is for sure the best hair stylist in the Bay! I've been seeing her almost 5 years and I she always does an amazing job!
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July 2021 by Syed Hussain
I think I may have paid 45 bucks for them to line my neck and trim my ends but saw barely any hair on the ground. Note, most of the revenues are old. I should have looked at that before making an appointment.
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June 2021 by Lauren N.
First haircut and blowout since pandemic and I've never felt better. COVID precautions are strictly being met so you will feel more than safe and welcome. Cynthia the owner is wonderful as ever and it's great to see business picking up
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May 2021 by Lizette L.
ATHEENA has been my hairstylist/friend for years! I literally will follow her anywhere. I been seeing her since she was in San Leandro back in the day! Sheesh! Time flies! She's literally the sweetest. She's so ethereal! I love her vibes and you will too. She also offers lash services. Ask about her deals :)
