Open 24 hours
2051 Mountain Blvd, OaklandOpen 24 hours
345 Highland Ave, PiedmontOpen 24 hours
344 Highland Ave, Piedmont“I am often in this branch and have always had respectful, although at times, somewhat clueless service...until yesterday.Yesterday I went in to open an additional account. Note that I already have an account there; I am NOT a stranger, or at least, I shouldn't be to them.Nope, no can do. You have to make an appointment. O.K., I am not giddy with happiness that I have to make another trip back, but, whatever.However, the "Senior Branch Premier Banker", Ms. F., who "helped" me did not know what a POD account was, insisted she had told me something she did NOT tell me, and flatly, rudely contradicted me, not once, but twice.Unnecessarily unpleasant and disrespectful. I am taking my money elsewhere.”
10AM - 5PM
333 Highland Ave, Piedmont“What a breath of fresh air. Personal service with a bank manager who greets you and shakes your hand. I had to transfer a safe deposit box from El Cerrito which was downsizing. Piedmont was great. The teller and the manager helped us and personally guided us to the new box. I had documents and valuables and was a bit apprehensive. There were NO ISSUES. We completed the paperwork and got our keys. We set up the automatic deduction from my account. Easy-Peasy. Thank you so much. Back-in-the day, we talked about my Girls Scout cookies and the tellers were very interested. It is a community bank. Do not let the Nay-Sayers deter you. I do miss the Saturday hours that were reduced during COVID. Still a friend place and personalized service. Who does that these days!!??”
“The branch may be temporarily closed, but the ATM is full of cash and working! In Piedmont, a typical household earns over $207,222. Good to know the bank still can service the ATM for the community in dire times!FYI, the daily limit for cash withdrawals is $1000.”