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March 2024 by Rafael PoELA
The gentleman that closed for this location I believe his name was Pedro he was very helpful with us cool guy, even went out of his way to let me use the restroom. Great member and asset to the Public Storage company. Vote for Pedro.
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March 2024 by Erika Torres
Very nice and attentive experience.
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March 2024 by Martha Sandoval
Brian and Bernadette have been so helpful with the process of renting a storage. Their customer service and patience is appreciated
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March 2024 by Yvette Molina
I recently went to Public Storage to inquire about renting a storage. I was assisted by Bernadette, who explained prices and answered all my questions. I have never rented a storage unit before so i did ask some repetitive questions and she happily answered them. As Bernadette was assisting me Brian advised her a call was on hold for her. I told her to assist the person on the phone, while she was on the call Brian answered another question I had. Thanks to both Brian and Bernadette for having a smile on their faces and having the patience to answer all my questions.
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March 2024 by Ariel Silva
Bryan is a trainee but you would never know! He was so wonderful!! He knew exactly what he was doing and everything went so smoothly that means he was trained very well and the staff who trained him know exactly what they’re doing and know how to do customer service to everyone’s satisfaction! Thank you so much public storage for your prices and for your employees ?
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March 2024 by gilbert angulo
Bernadette. What an amazing, patient, caring human being. I had a frustrating financial dispute that I had stumbled across and through my anger she remained communicative, thorough, and sincere throughout our entire exchange. She could’ve easily dismissed my concerns and not have cared about my financial obstacles but she took her time to not only help me but call me not even 40 minutes later to inform me that it was resolved. I’m a very isolated individual but each time I went she’d smile, and answer any questions and was always in a great mood. If I was in a position to financially propel her forward I would love to have an individual like her. Thank you for showing me there are still people that take pride in their work. -Kind Regards, Gilbert
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March 2024 by Jose Martinez
Many thanks to Kim for helping me.
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March 2024 by Liz De La Paz
I just finished booking a storage unit at this Pico location and let me tell you how patient and helpful Bernadette was!!! There are very few people in the workforce who can patiently and kindly explain to you any concerns or confusion you might have. We need more workers like you! Thank you for all of your help, and for your kind heart!!!
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March 2024 by steven De La Cruz
Just want to thank Bernadette for always helping me. I appreciate all her help
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March 2024 by Priscillah Rodriguez
thank you to Bernadette for being so nice and patient with me and my millions of questions. she made the process very easy, and i appreciate her great customer service ❤️
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March 2024 by Arcelia González
Disgusting storage, the doors never work, I've needed to take my things out of emergency and I can't open the doors even if I have the key. They raise prices all the time.
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March 2024 by ELIDA RAMOS
This location is great! Ask for Adrian Mauricio, he is super helpful. Very professional and attentive.
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March 2024 by Teresa Dee
I had a storage a very long time ago with Yvette. Very nice girl. I came by to take a look again and Adrian was very kind as well. He really took the time to help me out and explain the process. I really recommend this location. Thank you Adrian!
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March 2024 by robert bolanos
Thank you for assisting me with my storage needs. Bernadette was very polite and helpful. She reviewed everything so that I understood the policy. Thank you.
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January 2024 by Natali Sauceda
I go to other locations and other workers don’t have great costumer service. I came to this location to ask some questions about my unit and Bernadette was able to answer all my questions and tried helping as much as she can. Thank you for your expertise at Public Storage.