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“Easily the best T-Mobile store I've been too, the vibe is great the team has expert knowledge and they work to get you the best deal possible, they are a little more busier than some of the other stores in the area but it's clear why I don't mind waiting to go somewhere who's going to get my issue resolved the first time.”
“I came from another store because they did not have what I was looking for, in this location they have a wide variety of phones and accessories, multiple options to choose from. Nice people.”
“Jordan was amazing, he helped me sign up for spectrum & got an upgrade for my phone ! He's very friendly & knowledgeable! Stop by and ask for jordan”
“Came in for a phone replacement and was immediately helped by a gentleman named Armando. I'm not very tech savvy so I was very relieved when he took care of all the technical things that had to get done. Not only do I appreciate his kindness and patience but also him going out of his way. Again thank you Armando I will definitely be coming in and making this metro store my main store.”
“I want to start by saying thank you to Natalie the employee who help me at this location. She was so helpful when I got my phone in September and help me with my screen protector today. Everyone at the store is always been very kind and helpful. I've had a very different experience at the other T-Mobiles in the area. This is the best store, come here 1st before other locations.”
“Very good patience to help someone who has no idea about the new technology that exists, thank you for helping me have an iPhone and explaining the basics of it to me, thank you”
“I was hesitant in my decision when I initially walked into the store. Bethel greeted me as she walked towards me and asked how might she be able to help. After a while she helped make the best choice for me walking out of the store with my purchase. In all, a smooth transaction.”
“I had a fantastic experience with a T-Mobile Expert who went above and beyond to help me reclaim my original phone number from Spectrum. Thanks to the incredible assistance of Michelle L., recommended by her store manager Carlos, my family was rescued from the issues we were facing with Spectrum declaring our phones as "incompatible" with their network. Michelle L., you are truly amazing and I am so grateful for everything you did for my T-Mobile account. Working with you was the best experience ever, as Carlos rightly mentioned, you are his best!”
“Great experience! Ernesto was so friendly and very informative while he helped me through my purchase of an iphone 14. I will be coming back to this T Mobile if i have any future problems or concerns. Great customer service care.”
“Hector Valdovinos-Montero was amazingly patient and knowledgeable. He guided us through the phone purchase process with complete professionalism. My husband and I have absolute confidence in his advice and service!
Since I always post when I have terrible experiences, I wanted to take the time to recognize fantastic service as well!”
“This T-Mobile store is in a very busy plaza. Lots of traffic, with cars in and out of the neighboring restaurants. I came here to replace my screen protector on a busy Sunday evening. The employees were welcoming, quickly assisted me with my screen protector replacement. The young man who applied it was very professional and did a great job. Thank you, T-Mobile!”
“I went there to inquire about a Korean employee, and the employee I met at my turn was an Asian named John. However, they took interest in my problems and solved them well. He was an honest and very fair person.”
“The prices are not so good, they always charge for activation. It is better to buy online and activate it yourself. It is cheaper. The store is only to see the models.”
“I’ve gotten my iPhone screen repaired at this location many times over the years, they always do such a good job and they have it ready in a timely manner. They also have a lot of cute accessories!”
“Great store agent Joshua!!! From the moment he picked up my call... ge was polite and accomodating. When i visited that same afternoon he took my trade in and told me about promos going on? I got my dream S24 ultra violet ❤️?He will forever be my Tmobile agent !!!?? Great location and also the other reps there are friendly and knowlegeable.You made my day better ❤️❤️❤️”
“Customer service is phenomenal here! No wait time when I walked in. Everyone is greeted as soon as you enter. Ray and Jose went above and beyond in helping me trade my phone in and activate a new line. Great deals! I received store credit and walked out with fast charging cables, accessories, and a watch for my daughter. Starbucks next door is a lovely plus too. Definitely my go to store from now on!”
10:00 AM - 8:00 PM
5252 Lakewood Blvd, Lakewood
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“Ingrid, who helped me at the store was extremely professional and helpful. We have been with AT&T for 20 years and had several extra accounts and numbers that we no longer needed and she walked me through the entire procedure. She definitely deserves a promotion.”
“Best customer service ever at this location. We've had some of the worst customer service at other Boost locations, but Miguel Ángel at this location goes out of his way to help and with the best attitude.”
“Found Rudy on yelp. Very friendly and honest good work. Showed up as promised and walked out the job. Told him my preferences on camera routining and he nailed it. I would highly recommend him. Thanks again Rudy! Pleasure meeting you.”
“Walked in i was quickly greeted by Messiah I waited for no more then 5 minutes he was helping another customer finished up and immediately helped me out with the issue I wanted to resolve didn’t even take 10 minutes and I was out thank you
sir for your great customer service”
“Let me just start this review off by saying how awesome and helpful Isaac was. Incredibly fast, very informative and a great multitasker. He was all about providing not just us but every customer that walked in superior customer service. He was very friendly and made us feel extremely welcomed. Most importantly he took care of our accounts and got us all setup. Thanks Isaac for your great service and help.”
“Good deals - 25$ unlimited, 2 line deals. They have a good selection of iphone, samsung etc. Evette helped me out, she was very friendly and knowledgable. Store was very clean! Thanks Boost Mobile!”
“I LITERALLY HAVE NOTHING BUT POSITIVE AND KIND WORDS FOR THIS BUSINESS AND THE CASHIER DID LITERALLY EVERYTHING SHE COULD TO HELP ME OUT. SHE DESERVES A RAISE. SHE WELL SPOKEN KIND AND VERY UNDERSTANDING. I WILL DEFINITELY KEEP COMING BACK”
“Came in on 02/12/24 with phone trouble had to get a new iphone with a trade in same day , I was helped out by Abraham! Helpful, Honest and very patient. He was professional and answered all of my questions. Next time I come back with phone trouble, would like to get helped out again by him! I Would definitely recommend him if you have any questions or phone trouble.”
“They were the only company in 20 miles that knew exactly what we needed when i called and were here to do the work in less than a week. Their prices are extremely reasonable as well.”
“James was very proffesional and knowledgable with all the questions I had before my purchase. Would highly recommend this store for all your phone needs. Thanks again James!”
“Letty V I believe her name tag said. Letty was so helpful. I came in really frustrated cause I couldn't sync my Apple Watch to my new phone and she helped me out. She was very helpful and polite and answered other questions I had which helped me choose a mag safe charger for my phone. Thank you Letty for an amazing experience!”
“Great experience I've been with T-Mobile since they came to the US. (1998) Nothing but good things to say the company. Came in this week to upgrade a phone. Uzzi and Jason were great in assisting me with this transaction. Both very helpful and friendly. Thanks for all you do T-Mobile employees. Bot in store and off site.”
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“Clean, well maintained Store with POLITE, PROFESSIONAL PEOPLE who take their Customers Seriously. From the first call with Representative on phone name Mystic who convinced me to continue with Spectrum with a
Sweet deal I just Couldn't turn down. Thank You SPECTRUM for Caring about Me and my Son!”