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January 2024 by Oscar Figueroa
Best customer service I have received in a very long time. I will be telling all my family about Howard’s for any of their purchases. Thank you Joe.
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January 2024 by Armando Guzman
Rude, unprofessional, and shady. They tell you everything you want to hear while you are there, but when something goes wrong they evade and my guess is they hope you don’t push the issue and forget. I would not buy from them again. I tried something new and went away from Costco, Best Buy, Home Depot, or Lowe’s, but I very much regret it. Please think twice about giving them your hard earned money because it will take months before they correct issues with their products.
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January 2024 by Claudia R.
Very helpful and very accommodating. I am going to buy my next appliance at this store in the future.
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January 2024 by Jesse A.
Prices weren't low, especially since the merchandise looked used. Small selection, difficult to access facility.
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December 2023 by A R.
I bought a microwave oven and paid $139 for installation and $40 for hauling the old microwave. Upon arrival for installation I was charged an additional $45 because they needed to drill 3 holes in the wall to install the microwave. Basically in total I ended up paying $184 for installation. I'm very dissatisfied with the service.
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December 2023 by Anthony Valdovinos
You would not imagine the prices you can get
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December 2023 by A. S.
Good value and price Good customer service. But varies from location to location. Had a much better experience at Industry (Pico Riveral location than I had at Covina location.
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December 2023 by Steve K.
We purchased appliances 11 years ago, and just this week. Omar and Edward treated us with respect and we're informed about the appliances we wanted. The price seems reasonable too, although we didn't do much research knowing that we would get good service at Howard's!
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November 2023 by Sophia Z.
I bought my refrigerator, washer, dryer, and dishwasher all from Howard's appliance. Howard's appliance is absolutely the best, not only their price, they matched the price with other stores, offered the lowest price in the market; they also offered free delivery, installation, and even free hall away service. They handled everything so professionally and easy, hassle free. You can never find a better places than Howard to buy Home appliance. Thank you, Howard's!
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November 2023 by C C
Holwarth, Miguel, and Luis were super friendly, professional, and patient! They arrived early and waited when we didn’t answer the phone. They moved our old fridge out carefully without marking the floors or walls. They made sure we were happy with our new fridge before leaving and they did it all with a smile and jokes.
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November 2023 by Ladyinred N.
They were amazing and on time nothing like Home Depot . I had such bad experience with Home Depot to the point I cancelled my order and used Howard . The first refrigerator did not work the second one had a bad dent all this with Homedepot . This all happened in a two week period Howard's is the best should have listen to others when they warned me about Home Depot
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October 2023 by Nadine Bailly
Once you find the place, very helpful and knowledgeable sales woman. She gave me lots of explanations and was very patient. I bought an open box washing machine for a great price. Can t wait for the Free delivery! Thank you Unique?
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October 2023 by Rose Huitron
I have to say!! I don’t write reviews but I’m making an exception because I had the best purchase experience at the Howard’s outlet store.Joe Duran was very helpful and knowledgeable I purchase a range and the price was less then all the other competitorsJoe, thank you very much I will be back for my cafe refrigerator because the price is right!!!!! ?
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September 2023 by Chester Murray
Joe is fantastic. Sales person and person. Very helpful. Fantastic deals. Joe also knows what he’s doing. Thank you for your help
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September 2023 by Rebecca W.
I recently completed my second appliance purchase at Howard's in Covina. My previous experience was so positive, when I learned of an upcoming summer sale I planned another visit - one of my kitchen appliances was on its final lap! My salesman, Stephen P., was phenomenal - gave me such a wonderful deal and was extremely attentive handling a few details that came up on a big appliance purchase. He was also so patient with me and my concerns. I can't recommend him highly enough. There were some hiccups when the unit was delivered. The 2 man crew wouldn't/couldn't carry it up the stairs so it was left in my garage over the weekend. The following Wednesday a different crew came - two Supermen: Cain & Joseph! They didn't even blink at the job and carried the nearly 400 lb fridge like it was a carton of eggs ... not a one was broken! Thank you guys, well done.
