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November 2023 by Jesse Carmona
Trying to reach a banker is like trying to reach the pope. They're virtual machine like everyone else is running their business.
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October 2023 by Kyara Uchiyama
Ok... yes this branch is small than most, lines for tellers(only 2) are crazy busy! BUT, when it comes to customer care, this branch delivered! We waited to be seen yes, but someone came up to us and was very polite, addressing our needs. Jessica was very professional during our inquiries, and gave us all the information we needed! I wish more dedicated workers like her met us at branches. I know we didnt get it at our usual branch located at 11817 Whittier Blvd. Think we'll relocate to this branch.
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September 2023 by IC&P Ready Mix & Pump
Britney, has singled my account everytime I come in. District manager should look into her customer service because it is not professional.
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June 2023 by Tony Castaneda
They are looking like Wells Fargo now and Always short staffed. I had to wait more than 30 minutes to try and do a wire transfer. Customer Service is never available.
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May 2023 by Gabriela Villanueva
where do i start? let’s see.. so first of all the bank teller discriminated me over a check because she didn’t believe it was mine.so then she tells the manager and he made me call the institution who issued the check.it was a totally legitimate check and the Chase customer service felt the need to give me a hard time. i will never do business with this Chase branch due to experiencing this kind of discrimination in my life.
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April 2023 by Omar D
Drive Thur is always close
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April 2023 by Allegra Valentin
The lobby is small and always packed, not enough ATMs, and the drive thru ATMs only worked when the bank first opened. I do not like this location and have been using montebello and Slauson Branch.
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February 2023 by Jose Gonzalez
It's a good thing they relocated this bank and it's cool they added a drive thru ATM but all their ATMs break down constantly
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February 2023 by Ren S
Brand new Chase. Already ATMs unreliable , broken, long line for 1 that's working. Waste of time
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February 2023 by Emily Bicknell
Horrible. I couldn’t even go inside and use the ATM. Also the drive through did not work
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January 2023 by Hue Doan
Lots of parking and very clean place. A lot better than beverly in Montebello. Only down side is there is only 2 tellers.
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January 2023 by Alberto Rodriguez
Very nice, brand new construction from scratch. Especially appreciate the drive thru atm, something that was missing from the previous location across the street from the Taco Bell. It would be nice if they would have added a second drive thru though, so as to avoid potential traffic backup but otherwise a great addition to an ever improving Crossroads Plaza!