AutoZone Auto Parts in Pico Rivera is described by customers as a typical retailer where service can be a hit and miss. Some associates are very helpful, knowledgeable, and supportive, making it easy to find the correct parts when provided with the car's make, model, and year. Customers report positive experiences where they receive confirmation about needed repairs, such as a low car battery, and are informed about important details like battery warranties. However, other experiences are less consistent. Some customers report that associates at times seem to have no idea what parts are needed or may not provide thorough help, leading to the need for a second opinion from a different location. Instances include a battery passing a test at one store only to be identified as faulty at another. Despite this variability, the store remains a go-to for many for automotive replacement parts, maintenance items, and accessories. Customers indicate they will definitely return when needed, appreciating the help when it is provided.
Went in to use the fix finder the sales clerk was very helpful.
January 2024
René is off the chains!(literally)...goes above AND BEYOND!!!! Kinda like the Latino BuzzLight Year
September 2023
Typical hit and miss at any AutoZone... They either make it easy for you or try and have no idea what parts you need... I like it when you can find what you're looking for
