Victory Cadillac is a local car dealership that has received mixed reviews. Some customers have reported poor service, with issues such as unanswered phone calls and mistakes in the service department. However, the dealership has also received praise for its helpful and friendly staff, particularly in the sales and finance departments. Customers have highlighted the knowledgeable and professional approach of sales representatives like Eric and Kevin, who made the purchasing process easy and enjoyable. The service department has also been commended, with customers singling out Dennis as an excellent service advisor. Overall, it seems that Victory Cadillac has made efforts to improve its service and has received positive feedback from recent customers, though some past issues have been noted.
The service department did an excellent job on my vehicle! Everyone was friendly, professional, and very experienced. They explained everything clearly and made the process easy from start to finish. I really appreciate the quality work and outstanding customer service—highly recommend!
October 2025
What a pleasure to work with Ben and the team. Total professionals. Super knowledgeable. And we love our new Cadillac Vistiq. Highly recommend Cadillac and especially the team over at Victory Cadillac!!
August 2025
Everyone is pleasant and deals with you as an adult.
