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“I had a great experience with Northbay Automotive. My car had to be towed to a AAA approved shop. I had no experience with them before. They were incredibly friendly and a fixed my car quickly and at a more-than-fair price. I highly recommend them.”
“The only place in Petaluma to get tires. I have purchased tires from this family run shop for three of my vehicles in the last two years. They always meet you with a smile and answer all your questions. If you want options they will explain your best choice at whatever price point you are comfortable with. They are quick with up front pricing with no hidden charges. You will not be disappointed with the service that Jay and Bills provides.”
“Definitely my go to when it comes to a friendly and honest quality service. David W is my go to guy here. Thank you for going out of the way to find the tires im looking for. youdaman!”
“I recently had new tires put on my car and I was so impressed with pricing, quality of service, time it took to get me in and finish the job that I went back to get my brakes done as well. Diane is top notch and definitely gets a huge thank you along with the rest of her crew. So,
Thank you for what you do!
Very much appreciated.”
“Glenn provided excellent service on my Diesel Jeep. He quickly understood what the issue was and detailed a reasonable and efficient solution (Something the dealer service dept was not able to do). Glenn and crew were accommodating and communicated well throughout the whole process.Services: Engine repair”
“My car broke down in Petaluma, I live in Fort Bragg, trying to get to San Pablo to be with my dying brother.
Tow truck driver made arrangements with Steve to hopefully fix my car. When I got there he offered me a car so I could go be with my brother. He called me later day to let me know it was all done. New battery and alternator. He gave me a quote before I left.
I picked up my car the next day. He had never met me before, such a wonderful thing to do, to help me out was just awesome.
I felt very comfortable with him and trusted that he would do the job.
Thank you to Joe the tow truck driver who set up Steve to help me with my car
Two great guys!!!”
“Been to this location multiple times in the past with three different generations of accords and have always had a good hearty experience going through big o on East Washington. Never had a bad experience to be very honest.?”
“Been coming here with my '07 Subaru for about three years. Always good service. They make recommendations for future work but don't do the "plumber's whistle." Honest brokers, solid workmanship.”
“Sad to say this service department looks like it's gone downhill. First off, no one answers the phone. That is a bad sign. Several times the phone just disconnected.
Last time I took my vehicle here that messed up the service pretty bad regarding my transmission and I had to bring it back for them to remedy their mistake. It's a Escalade, one of Cadillac's premier vehicles, and they still didn't give it the attention it deserved. Looks like I have to go to dealership further away which is a terrible inconvenience. I hope the owner and service manager read this.
UPDATED. victory has really stepped up their game after some missteps and I am now a huge fan of the dealership. Things happen but it takes a great business to repair the relationship. I recommend them!”
7:30AM - 5PM
1360 Auto Center Dr, Petaluma
Tire Dealers
“Not too bad. they gave me a discount on a Chevy part. I appreciate small gestures like that especially coming from dealers who make a lot of money on parts. giddy up!”
“I live about two hours away and contacted them over the phone about purchasing a 2023 Cadillac. Eric was so nice and helpful . Zero bs, and zero typical salesman mentality. He was so personable, easy, smart and fast. I would recommend anyone to this dealership. They had a ton of really nice cars/ trucks on the lot. It was easy to find, everyone in the place was so friendly . I was sent over to Kevin for the rest of the process to deal with the financial process... he made it extremely easy. He was really nice, straightforward, personable and professional. These are all qualities I feel like a lot of dealerships Lack these days . Could not have been a better easier experience. Really happy with my car !”
“Usually Zach takes great care of us, & day Bryce went above & beyond! They’re now my 1st call in Petaluma when something is up with our 7 nearly 8 yr old car.”
“The Check Engine Light came on while on my way to have a routine service. The service department was able to get the parts and fix the issues ahead of the estimated time.”
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“Cannot recommend enough! Friendly, efficient and quality service. I dropped my car off for an oil change and inspection knowing I was going to need to get a couple of things done. Everything was communicated with me clearly and made the service seamless!”