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November 2023 by frank blue
Stopped in yesterday just before 4PM to get something important notarized which I've never done before. The lady at the counter was extremely hostile and rude. Stating I came in too close to closing time then answers the phone rudely and ignores me further more. Completely ruined my day and put me in a bad mood. First time ever going in and probably the last. Its sad people aren't nice anymore or helpful
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July 2023 by A b
I went there because my favorite food truck was there. BUNS Y GARNACHAS❤️❤️❤️❤️?? ???
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July 2023 by Hans Grunt
Love the cool convenience of the Mail Depot, and the great service Maureen and her staff provide. And Maureen’s connection and contributions to the community are “all that”?
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December 2022 by Chris Chappell
So helpful
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December 2022 by Alias W.
The owner of this business is a strange and erratic woman. I will go anywhere but here for my shipping needs.
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September 2022 by Juan Carlos Vinueza
Very bad service.
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May 2022 by Daniel R
It's a cute store with mail and shipping and a notary ppl were very nice and pleasant definitely a locals spot!
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April 2022 by Katherine Bobrowski
The mail Depot is great and it has the great people working there to
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December 2021 by MJ F.
Horrific customer service here. I recommend going to the actual post office which really says something about the level of customer service at the Petaluma Mail Depot.
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September 2021 by Rose L.
Thanks for your help on getting my power of attorney docs notarized! Great place in the neighborhood w/helpful workers & good people who will serve as witnesses too. Greatly appreciated their help on a saturday!
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August 2021 by Justin Herbert
Great local business nice lady running it thank you!
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April 2021 by Happy B.
We have been going here for years, to send care packages to college dorms, to ship odds and ends to our out-of-state family members, and to mail last minute gifts across the county. There's that great feeling of a small local business where you know you'll be taken care of. I forgot to jot down an address on a package once, but the owner looked the recipient up in her system from my previous mailing and knew exactly where the package should go. Very helpful. Very personable. Will continue supporting this business as we have for over a decade.
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January 2021 by Kelly Mcisaac
Good place very good workers
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January 2021 by Brandi Mack
Maureen is always helpful!!
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September 2020 by Ashley and Kent Rader
I was looking to contract with them to do my business' mail forwarding after another local mail service was forced to close because of Covid. They don't have a website, so you have to call to get information on their services. I called in and had 3 simple questions - how much it would cost, would I have 24x7 mailbox access, and would I be notified when new mail came in. I can only presume it was the owner who answered, after reading many of the Yelp reviews that similarly describe her rudeness. I asked her the price which she told me, then after after I asked how access to the mailboxes worked she goes "Only some people get exterior access. Is that all? (no pause to wait for my reply) Thanks for calling" and was about to hang up. I was like "uh, wait what? I had one or two more quick questions" and she goes "well I have a customer standing here, I'm done answering your questions", and hung up. The whole conversation was less than 30 seconds (it wasn't like I was asking a million questions or monopolizing her time). She could have easily asked to put me on hold while she worked with the person at her counter, which I would have been totally fine with. But no, she rudely dismissed me and hung up. I have never had such an unprofessional encounter with a local business in my life.
