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April 2024 by Kelly H.
We have used It's a Dog's Life for about two years. The quality has gone down recently. We have a dog that has seizures and is on medication for them. He requires 1.25 pills with breakfast and dinner. On our second to last visit, when we picked up the dog there was a .25 pill left in the bottle. Since this hasn't been an issue in two years, we didn't really think of it as a huge issue or something that would happen going forward. Most recently, when he was picked up, there was an entire dose left in the bottle. Around 5 hours later, he had a pretty severe seizure. This is unacceptable. When asked if he was fed and medicated the checkbox by medicated was unchecked. There is a gap in procedure adherence that could end up killing someone's pet. --- Update: They looked into the gap and have shifted processes to mitigate this happening in the future. In addition, they offered complimentary boarding for two nights to make up for my distress.
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March 2024 by Emily Morales
It’s a dogs life does such a great job with our dog! He has boarded here several times for about a week and also a few long weekends. The staff are always laid back but very knowledgeable and caring - our pup seems to have a great time here! The grooming is also the best that we have found in the Petaluma area. What I also really appreciate is that they don’t nickel and dime you so that your pup can play with other dogs, get fresh air / potty time or if they need to have medication administered. It’s just a great stay for my dog all around and we appreciate the staff for that!
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October 2023 by Marina DeVol
My dog really enjoys this place.
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October 2023 by Alicia Bling Bling Kona Consuelo
Best of the best, my dog loves it here
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September 2023 by SérGio Silva
The best. Thank goodness for this place. My miniature poodle had the best time.
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July 2023 by Donna W.
Friendly staff, they treat my babies as their own. I'm never worried when I go on a vacation. Every time I return, my dogs are tired from all their exercise and have big smiles on their faces.
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June 2023 by Myleen V.
They discriminated our dog when we tried to book again. the lady who accommodated us the first time is very rude to us. We travelled 1 1/2 hr for our dog and we were not told over the phone before coming that an evaluation is needed. she wants us to go back for an evaluation and we pleaded that we travel far. she accepted our dog and then she blocked us after when we tried to book another reservation. it was a very frustrating experience!!!
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May 2023 by Chris Reedy
Great place to board your best friend!
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May 2023 by Louise P.
This place has been a blessing to me. I've brought all my dogs here and they have so much fun, they're exhausted from all the playing. Highly recommended
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May 2023 by Christine K.
We had a really upsetting experience on our dog's introductory day. The staff member that checked us in was "too busy" to give us a tour of the facility and just took our dog back immediately - we were the only customers there. Couldn't find our vaccine paperwork that we had emailed in at their request, etc. Very unprepared and obviously rushing to just get us out of there. Hadn't even greeted our dog - literally just took the leash from us and took him back. We picked our dog up a few hours later and again asked for a tour. It was 3pm in the afternoon and there wasn't a single dog out in the play yards. We were shown the overnight kennel rooms - wire cages stacked on top of each other in the main office building as well as in surrounding barns. All of the cages were full of barking dogs. We were told they put the dogs in early on weekend days.....3pm though? They are expected to hold it all afternoon and overnight? Also we were walked through all of the (empty) play yards, the grooming barn and all of the overnight kennel barns.....and never saw our dog. When we got back to the office, the gal that gave us our tour asked another staff member to go get our dog and they had him there in about 25 seconds - where was he? Locked in a closet in the office building?? He smelled like urine and was dragging us towards the front door to get out. They told us he'd had a "great day" and would fit in well. We've boarded our dog at multiple facilities and he LOVES going and is happy to see the staff - funnily hard to get to go home sometimes. I've never seen him behave this way, desperate to get out and then pretty shaken the rest of the evening at home. I grew up on farm, I board my horse at a boarding facility, we've boarded our dog at other kennels - I'm used to rural and not pristine. This was another level - everything smelled like urine. I left pretty upset and just with a pit in my gut about the dogs left behind in their cages.
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May 2023 by Ryan Houston
The best kennel around. Would recommend for a shy and reactive dog.
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April 2023 by Sandra P.
We have left our baby Ruby here a few times. Usually with good results however upon picking her up today. Two different people young girls didn't know if she was bathed or not- Ruby was exhausted when we came home- The girl at the desk was aloof and didn't know my dog- fine. But she also told me "I left too much food for a dog her size" how dare you tell me how much to leave my dog- Found kibble in her bed. Place seemed dirty and has gone downhill. Sad that they were so clueless.
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February 2023 by Cecilia Valdovinos
I brought my dog here to see how he would like it. The employees were so nice, and provided me with pictures and a video of my dog on his first visit. My dog seemed to really love it there and came home very tired and slept for the rest of the evening.
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January 2023 by Deanna D.
I am so in love with my beagle Izzy and want the best for her and am so happy I founds It's a Dogs Life! She is super social and is so bored home with me while I work so she goes and plays with her friends both canine and human and comes home tired and happy! They love Izzy and it shows in the way they greet her and know her so well. I was late once due to traffic and they stayed late with no issue and one time I arrived too early by mistake and they took her in 30 min early. I feel like they have her best interest at heart and I love all the staff and the owners really care. I tried another local daycare and they really did not seem to care about the dogs- they wanted the dogs to act one way vs catering to the unique qualities of the dogs. Feel so good about dogs experiences at It's a Dogs Life!
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December 2022 by Ivette L.
Not sure what I think so far. My dog has only been three times and she was having stomach issues after her last visit. It turns out she got giardia, but I was told it is very common at all dog daycares. $150 dollars later and one week of medications it is gone. Every time I have picked her up she is so dirty and muddy that I have to give her a complete bath.
