Will not service equipment they sell after the warranty expires. Beware.
October 2022
Hydrofarm already closed since one month ago, I don’t know the new address or if they just gone, but right now is a OnTrac shipping/delivery facility
June 2022
Hydrofarm's customer service is the best! Tech support was also very helpful. You can tell the whole company works very hard to be the best at what they do. The Petaluma warehouse has MOVED to Fairfield so don't go to the address listed here.
With over 40 years in business, we are committed to being the number one wholesaler of horticultural products. We have over one million square feet of total distribution space, so wherever your retail business is in North America, we can usually get your order to you in two days or less from one of our ten distribution centers. We also extended our hours of operation, making sure our knowledgeable and friendly customer service representatives are available between 9am and 5pm PST. We know how important it is to actually reach a real person when you call a business, and with Hydrofarm, you will.
