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September 2023 by Angel Churchill
Always a joy
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April 2023 by Sam M.
Worst customer service- (esp. Christian Vaughn) rude, doesn't respond to emails or pickup phone calls. Picked up my paperwork and brought to the other location on Lakeville
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March 2023 by Magin B.
I former tax preparer retired. For the last 2 years I went to H&R Block in Petaluma. Diane Solari prepared my taxes. the first year, and I saw her doubting, there were problems with appointments, comunication and dates. I belive she did a good Job with my taxes. I went back for the second time, last year. I encounter some of the same problems. Probable the taxes were right. This year I made an appointment in the same office and requested a different tax preparar. Te office made an appointment for March 8, and it was confirmed with Arlene. The Day before the appointmet I called the office and I was informed that I did nor have anny appointment on March 8, and the next possible appointment was in April. I requested a call back. Arlene returned my call, in the evening, and told me that she had seen my appointmet but her boss had cancel it, and stated that hr boss does that rutingly, and hurt her feelings, but she has nothing to do with her appointments, her boss makes them for her. Arlene was kind, and i imformed her that I will make a review, she was in agreement. I lost trust in the H&R Block, Petaluma office and should be investiigated for violations of ethical standards.
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March 2023 by Donn Davis
ACCURATE. Consernd that we get everything we want. HER TAX PLANNING FOR THE UP COMING YEAR. 5 STARS
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September 2022 by Dina Marsili
It's fast, easy and convenient.
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September 2022 by Patrick Shand
It easy friendly fast and easy
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May 2022 by Navneet Sandhu
sue murphy found a mistake on my taxes, which was done by an indepentant tax preparer.
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April 2022 by Roberta Hughes
My tax pro Mirza Baig, MBA, was very knowledgeable and there were no surprises.
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April 2022 by Sallee O'Dwyer
The expertise of the employees. Just love Arlene Grayson.
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April 2022 by Gary Coots
Kathy was very helpful, informed, and pleasant to work with.
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March 2022 by Sharon Ryan
The woman I was fortunate to work with was wonderful. She explained everything which made it easy for me to understand the process. She made me very comfortable.
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March 2022 by Chelsey Perez
This was the easiest process ever! My tax preparer did everything so that I can get all the credits/ deductibles that I qualified for.
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January 2022 by G W.
If you want your taxes screwed up for the next 10 years then by all means take them to H&R Block. Specifically Catherine Barden and Leeann Dunphy. I don't know how they got their job at H&R Block and I don't really care they're both incompetent lying idiots who stole my tax papers and refused to return them OR they lost them. . They didn't fill out my paperwork they did NOTHING. I'd like to file charges against them for fraud. Pretending to be tax preparers. Run from H&R Block if these two are a representation of the rest of their employees. Which after visiting their office and speaking to them on the phone they all seem to be the same. Take good notes and record everything they say. When the IRS comes knocking they'll be gone. Leaving you holding the bag
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September 2021 by ruben gonzalo
Great service
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September 2021 by Mark Neville
Personal service .
