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November 2023 by Nancy Hayssen
Prices aren't that great but there is a selection of shoes. Prefer Nike in the same outlet center. A little disappointed as hard to find good shoes with so much moving to the internet. Would love a better selection. Staff nice though. Easy free parking out front.
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January 2023 by Rachael C.
I am here as are other folks waiting for store to open at 11am and not a person around. Very disappointing
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January 2023 by April Meixsell
Found just what we were looking for!
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October 2022 by The H.
Encountered a group of racist non engaging employees. My mother and I sought out this establishment in hopes of finding walking shoes. Two awkward looking white male employees were stocking shoes close to the door. We walked in and not one greeting or hello. We begin to look around. All of a sudden the employees began to speak to guest coming in. NON BLACK GUEST. Oh so you do greet your guest BUT ONLY THE NON BLACK/AFRICAN AMERICAN guest. Every person that walked in after us got the "Hello how are you doing today" or "can I help you find something" spill. My mother and I got stares/dumb awkward looks. One employee just so happen to "straighten" out boxes down every isle I walked down. Annoyed, I decided to just leave and hop over to Nike. Will never spend money in any Famous Footwear store again.
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August 2022 by john salus
This is the only place I buy my shoes and they always are nice to help. They also give a 10% off military discount.
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August 2022 by Debbie Tomei
Great selection and nice employees
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August 2022 by John S.
I have bought my shoes here for as long as I can remember. I took a pair of shoes back that were causing me slight pain in the top of my foot and the gentleman and Ashley at the front counter Really went the extra mile to make sure I was credited for the shoe return. This is a great store and the only store I buy my shoes at.
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July 2022 by Cyn T.
I call them to see if they have the size shoe I'm looking for. Wren goes to check and comes back to say they have it and she'll put it on hold for me. I get all the way to Petaluma only to fund out that the box had the right size on it but the shoes inside were the wrong size.She didn't check the box first.Ugh.Wasted trip.Gas is still expensive.
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June 2022 by karen riboli
My grandson has wide, wide feet.I was looking for extra wide shoes but they didn't have any.
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March 2022 by Adeeba S.
Excellent customer service however not enough workers for a Saturday. Nice stocked store.
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February 2022 by Christine Missmer
I went here to get sneakers for my two young grandsons. The staff person was extremely helpful by measuring both of their feet and then showing me sneakers in both of their sizes. As expected their stock was low but we still had a few options per child. They got the sneakers they wanted and we were done in less than a half hour.
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January 2022 by Giselle S.
My husband needed a new pair of shoes so we came to check out their selection. They have a variety of styles, colors & sizes & my husband found a pair he really liked. The store is clean & shoes were well organized. They have a touchless sanitizer station at the entrance & a sanitizer pump at the register. The review is for customer service though, Alex was helping us today & he signed us up for the rewards which gave us an additional $10 off & added double the rewards so that next time we would get $5 off our purchase. He was friendly & very helpful, thank you Alex!
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January 2022 by Jake Vogt
Love this place the sales associate Ashley was super helpful not just to me but to the other 15 people in the store when I visited she was able to help people find the right shoes they wanted or order them and was able to keep the check out line wait to only a couple minutes I thought at first their was more then one of her I will definitely be back to get her help next time I need some shoes thanks Ashley
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December 2021 by Freedom Rocca
I walked into the store at 2pm to be told the store was closing for 30 minutes for lunch. What an inconvenience. I took my business to Nikr where so was welcomed in. Thank you Nike. Goodbye Famous Footwear
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October 2021 by Noel G
Good shoe store and the girls there are great, great deals on shoes and i really like the way they helped with my order and i had a big shoe order
