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March 2024 by n a
They were 4 stars. They said they would be there in about an hour. 20 minutes later they showed up and got me out of the ditch.
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March 2024 by Steve Sbragia
I needed to have my classic car moved from my shop to a paint shop in Petaluma. I was told by a friend that I should call Bill’s Towing which I did, they were able to get to my shop in a very short amount of time and the driver was extremely courteous and careful with my project car. From Sarah on the phone to Mike, who was my driver it was a great experience all the way around.
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January 2024 by Jason Clar
Most of the drivers are on the level. Hard workers. One of them isn't. Always looking for the easy tow. If it's tough, he bails out and makes one of the real drivers do the job.
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December 2023 by Hana Pryden
Rude to park in the middle of the road and block both directions of on going traffic
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November 2023 by Tom Ferrara
Very quick response, very fast loading and delivery. Nice guys.
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October 2023 by Integrity Review Service
They did a great job. They had to tow my car behind the flat bed and in reverse back it up a narrow driveway about 50 yards, an extremely complicated maneuver that only a true professional could have managed. Well done. Very well done.
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October 2023 by Ryan Kompa
It's too bad you can't leave negative stars. This is Hans down the WORST company I've ever encountered. They are liars, manipulaters, thieves and generally all around horrible human beings. They loaded my car and then told me they couldn't take me the 30 miles and they'd put me in an UBER and deliver my car the next morning,? Pretty shady and pathetic business practice and I won't even go into how rude the driver William was... That was on Sunday September 10 and it's Tuesday September 19 and I STILL DON'T HAVE MY CAR!!! They won't call me out return my calls and I can't for the life of me figure out why they are doing this but I've reported the car stolen and am in process of filling a lawsuit. I've also filled claims with BBB(Better Business Bureau) and they are going after them pretty extensively .It's really one of the most insane things I've encountered from a business.I mean what are they thinking? How are you going to talk your way out of this? I have so much recorded and every call documented. Just a warning. You are better off pushing your car home Anyway... STAY AWAY FROM THESE PEOPLE. THESE ARE NOT GOOD PEOPLE. THIEVES, LIARS AND ALL AROUND HORRIBLE PEOPLE. Nice try with the reply. I don't have any record of this call. LoL. Funny the messages you left you knew an odd amount about it for not having any record of the call??
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September 2023 by Alfredo Dominguez
Waited over 4 hours to get a tow truck from Allstate til I call bill’s towing, showed up in 10 minutes and got me home with no problems. My car is also low and managed to make it happenServices: Special vehicle towing
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August 2023 by Matty J Arguello
Go to Bills hands down. They do long distance, as well as local obviously. They work with you in a very proficient an professional manner. Won't go into price, each tow is ts own deal. Try them first, no doubt..
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May 2023 by Nancy Case Rico
Unreal service! Was worried about busted car getting to Marin.. Bills Tow took care of everything ! Many thanks!Services: Local hauling
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May 2023 by Sandra McCullough
The woman at the front desk was very helpful, polite and understanding of my situation.
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January 2023 by B N.
AAA sent them. The guy who showed up was so hostile it was scary. Very weird experience
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December 2022 by Lorraine “Lori” Medinas-Graham
I actually called AAA and they sent Bill's Towing To tell my Tesla Model S to the supercharger. The driver arrived within 6 minutes... which is a record in my book!!! He asked questions regarding the car to be thorough and was very knowledgeable...and also extremely nice, which I appreciate these days. My car was towed perfectly, which I also appreciated, especially since I couldn't get any other tow trucks in town to come and tow it for me (because it's a tesla).I had been stuck there for quite some time, so my car had drained the battery down to three miles before it would have been dead...which really ruins the life of your battery.
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December 2022 by Ron Kaupp
They are the worst. I called AAA and waited 2HOURS no one ever came AAA kept saying they are on their way. After two hours of waiting AAA called and said tow drive refuses to tow saying it had a broken front tire and was abandoned. How can it be abandoned if I was there with the current registration also he said he wouldn’t tow because it was full of garbage It had a cab over the back of the pickup truck and had camping equipment in I called to speak to the manager 5 time over the past 3 days being told by the receptionist that Steve will call me back and that what happened to me was very wrong. I never received a phone call these people are very unethical and liars I would not trust them beware call someone another tow service and if you are with AAA Tell them you don’t want Bills tow service from Petaluma you want another tow company to help you One that will be courteous helpful and professional againBE WAREService: Car towing
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November 2022 by Kyle Franco
Amazing service and timeliness. Michael was my driver and he was extremely polite and helpful. I would recommend using them all the time.