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August 2023 by john murray
They guys are incredible. They are so honest. I had them look at a repair as a second opinion. I even told them it would be a water pump and some other things (quoted $1100 by another shop). They determined I didn’t need the water pump or any of the other items. $200. I’ve had similar experiences with them since. You can trust these guys.
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May 2023 by C.J. Goldberg
Great Service. Only time I've ever gone into a mechanic, been quoted a price, and then charged LESS than the quote when I showed up to pick up my car because, "It didn't take as long as I thought it would." A+
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April 2023 by Yeas Yeas
They promised me they would fix my tire pressure sensors on the house sense they went out while there. They told me to bring it in the next morning and they would do it for free, then I got there and the owner said nope. Don’t tell someone you will do something and then waste their time and change your mind
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April 2023 by Charlie reinhart
The crew here is so awesome! Super friendly & know cars, classic & new.
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February 2023 by Matt P.
Quality customer service! Brought my car for the first time and found the staff to be super honest and helpful. Had some questions for them and was very happy with the quality of answers provided. Will definitely be supporting this local gem.
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February 2023 by Rebecca S.
We've taken our vehicles here for years. Extremely trustworthy and transparent. We had our Jeep Grand Cherokee towed here the other day.
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January 2023 by Anne S.
I cannot say enough good things about Bill & Jay's. My brakes needed to be looked at and as a woman who knows nothing about vehicles other than driving them I was not looking forward to the experience. I live in town and started calling shops. I liked the way my concerns were discussed in the call and decided to take my vehicle there. I am glad I called first and came in later because the shop is on the small side, and I would have judged the book by its cover, which would have been a *huge* mistake.Not only did they fix my brakes (needed needed new pads and rotors), but they only replaced one set. They could have easily told me I needed new brakes all around and I would have believed them. And as you've read in many other reviews, they charge a very fair price.And as if that weren't enough, they answered my unrelated questions without showing even the slightest hint of impatience.Who does that these days???? Bill & Jay's does. You need look no further - you've found a shop staffed by mechanics who prioritize their care about your vehicle, not your wallet.I would not think of going anywhere else.
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December 2022 by Cody Pickering
Awesome service, very friendly, and explained everything. I’d give ten stars if I could. I’d recommend to anyoneService: General repairs & maintenance
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October 2022 by Sam Smith
You can only rate a company 1 star when they don't return your phone calls. Multiple tries to get them to talk to me about my need for work done, including speaking with someone who answered the phone and took a message. Incredibly poor customer service. I went elsewhere.Service: Steering & suspension replacement
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September 2022 by Daniel Arango
Solid duo at the shop, fast professional service. Highly recommend and will refer friends and family to them.Service: Auto maintenance
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August 2022 by Ashley S.
We had our car towed in a Friday night. So Monday we called and called and called. No answer no voicemail. So I drive there and there's another customer who tells me he had work done and it made it worse so he was trying to get them to repair it. We've gone everyday this week and it's Thursday now and we FINALLY got our key back since we had to have it re towed AGAIN to another dealership. So I guess they just take vacations whenever they want. Today they were just relaxing shoving McDonald's down their throats. No apologies for not posting a sign or anything.
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March 2022 by Mariah K.
Joey at Bill and Jay's was great to work with. I appreciated his quick response and honest opinion. This was my first time in the area looking for a mechanic, and I would trust to go there again!
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December 2021 by Carmen Arias
Joey is such an great guy! He was very patient with me! He explained in detail what would be necessary in order to potentially repair the vehicle. It was a service they were not able to perform themselves, but he gave me recommendations of a couple of other local shops. I truly appreciated such attention to detail, his customer service with his honesty is outstanding!!! He did not want to charge me anything for his time looking at the car. Knowing the situation I was in after having purchased a car and 6 days later it breaking down, I truly value & appreciate his generosity!!! When I may need servicing on a vehicle in the future..... I know for sure that I'll use Bill and Jay's!!!! Also they were recommended to me by a friend, who is in the car business & has been a customer of theirs for many years so this is a DOUBLE RECOMMENDATION!!!
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December 2021 by Carmen A.
Joey is such an great guy! He was very patient with me! He explained in detail what would be necessary in order to potentially repair the vehicle. It was a service they were not able to perform themselves, but he gave me recommendations of a couple of other local shops. I truly appreciated such attention to detail, his customer service with his honesty is outstanding!!! He did not want to charge me anything for his time looking at the car. Knowing the situation I was in after having purchased a car and 6 days later it breaking down, I truly value & appreciate his generosity!!! When I may need servicing on a vehicle in the future..... I know for sure that I'll use Bill and Jay's!!!! Also they were recommended to me by a friend, who is in the car business & has been a customer of theirs for many years so this is a DOUBLE RECOMMENDATION!!!
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October 2021 by Thomas Penders
Good folks. I use to know the original owner for 20 years.
