-
July 2024 by Jass Deep
I just open a new account here Good experience Jay patel is very helpful.
-
February 2024 by J Smith
It’s fine. They do the best they can. People are nice. But. The door. Fix the hvac noise. Please! A constant humming for years now.
-
July 2023 by Mikhail Cheh
I had to spend over 30 minutes to get my statement. This is very slow service.
-
May 2023 by Raphael Coppola
The appointment is just for you to wait 1 hours instead of 2 hours.
-
February 2023 by Ron C.
It's not open on Saturdays. That is irresponsible since many people work during the workday and need service on the weekends.
-
January 2023 by Михаил Чех
I had to spend over 30 minutes to get my statement. This is very slow service.
-
October 2022 by Tai Le
Bad management and terrible customer service. I have to wait over 45 minutes for nothing. If you get too busy, just say no to help and don't waste my time. No apologies and bad attitude. Never come back again.
-
September 2022 by Jerry Kvalheim
The small facility of the Eastside of Petaluma is just not adequate for Petaluma's growing population. Wait time to stand in line to reach a teller can be forty five minutes due to this consolidation. You closed the large branch on the Westside of Petaluma during Covid's peak??? but it's time to reopen the bank. This isn't the way to keep your customers happy.
-
July 2022 by Valor Verraco
Excellent
-
July 2022 by Justin Leach
But NOT OPEN SATURDAYS!!!
-
July 2022 by Summer Love
Horrible customer service
-
May 2022 by Brian S.
If I could leave no stars I would I absolutely hate this bank this is why I left and went to redwood cu. The rudest staff I hate this place I had to go in to make a payment this place hasn't changed I f**king hate this bank.
-
March 2022 by Jewel Swanson
I have had a horrific time with this bank. I lost my wallet Friday 3/18, and got a call from this bank location(the gentlemen on the phone clearly identified himself as working at the location on mcdowell) telling me that they had it, and that I should pick it up on monday, as they were closed over the weekend. On monday, I was unable to come to this location, but i called and was told that there was probably nothing there and was hung up on. The next 30 calls i made, throughout their entire business day, went unanswered. I returned today, Tuesday, and someone(Dina) apparently actually checked the lost qnf found and there was nothing. I am at my wits end here.
-
March 2022 by max weinstein
Thank you lilleane for all the help yesterday :)
-
February 2022 by Joel Johnson
This bank is hardly ever open. Seems they’ll find any excuse to be open fewer days and shorter hours. What good is a bank that opens after everyone is at work, and closes before most people are off work? Now closed on Saturday, too? Seriously? What a joke. Banks like this help establish the case for decentralized finance.
