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July 2024 by Charlene N
I cannot sing the praises high enough for the employees at this branch who were compassionate, infinitely patient, and persistent in trying to solve a problem for me.
I was using AAA’s DMV services. The application I was completing involved printing information from my medical provider via my phone. Maggie was my first patient helper. She walked me through steps on my phone to try and proceed with my issue. Suzanne Cole then spent 45 minutes trying to assist me until we both decided that I would need to pursue this further with my medical provider. I returned later that day with the correct paperwork and Chase Jacquez processed it all seamlessly. He was personable, pleasant and efficient as possible!
I know that I would NOT have had as pleasant an experience at the DMV!
Thirty years of AAA membership has been worth every penny with the service they provide.
Kudos, AAA Petaluma!
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June 2024 by paul zablocki
There was no line at 10am on a Monday to complete a motorcycle title transfer. Super quick and easy, Chase was very friendly and helpful with additional unrelated questions.
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May 2024 by Daniel Patrick
Just at the branch about 10 minutes ago and didn't have a great experience. Had a person helping me that was short and felt disrespectful
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December 2023 by jiri ron
Fast service
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November 2023 by Chuck Dougherty
I've been using this office for many years and have always received excellent service. The latest visit was to see the travel agent. We're very pleased with our next vacation and can recommend Audrey.
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October 2023 by Christyne Davidian
Friendly staff and excellent service
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September 2023 by Barb Gordon
Super compassionate. Very helpful and made my experience absolutely seamless.
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September 2023 by Sherri N.
MacKenzie. I don't put my personal info on any of these sites. AAA cost me 15.00 the DMV said I shouldn't of paid. Send me your inf
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July 2023 by Katherine Jones
Friendly and super efficient!
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July 2023 by Sahar Sina
Chase provided us exceptional service. He helped us out tremendously as I was with my boyfriend’s elderly grandparents and he helped us to be efficient with our time and was very patient. His time and hard work was extremely appreciated.
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May 2023 by Norman Harck
The offices were very clean and well organized. The staff was professional yet friendly. I got exactly the help and products I was looking for! Thank You!!!!
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March 2023 by Karalina H.
I was immediately greeted as I walked in and was offered assistance. I needed to register a car I had recently purchased in my name and pay the registration for other car. The lady put my name down and said they would call me up when they were ready. I was seated for no more than 2 minutes before a very friendly and knowledgeable woman helped me. I was in and out in less than 10 minutes.
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March 2023 by Marcus R.
Was able to do a notary there for a reasonable price, and the staff was friendly and helpful.
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February 2023 by Lorrie Marchant
An awesome alternative to many DMV tasks, as well as insurance and travel needs. The office is clean, professional, and efficient.
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February 2023 by Jutta Dillenberg
No waiting. Friendly staff. Took care of business in just a few minutes ?
