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October 2024 by Barbara Breedon VB
Her parfum fragrances are heavenly! LOVE them. Organic & wildcrafted - - the best! Love the shop, too - - always fun & creative items.
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October 2024 by Leigh-Anne Lehrman
My daughters and I have been customers at this store since it was located in Davenport many years ago. Libby is one-of-a-kind, and the products she lovingly selects are beautiful, unique and well-made. I love the clothes and jewelry! I always shop here for the Holidays, and you should too! I did read some of these negative reviews, and honestly, I am shocked. While Libby is plainspoken, she has a heart of gold and this shop is clearly a labor of love. I know she cares deeply about her rescue kitty and I have always been allowed to pet her cat when I have visited.
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October 2024 by Janeen Simmons
Libby is a gem! I love coming to her shop.. it's warm and inviting,surrounded by beautiful nature in this tiny coastal town of pescadaro.. she even has a perfume camp! Her shop is filled with really cool stuff, something for everyone. You have to check it out for yourself! We are grateful to have libby and her shop in our community ? ❤️
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October 2024 by Conni St.Pierre
Libby's teas and perfumes are handcrafted with great care and love. You can tell she is working with the plants and essential oils to create something very special and magical. Her gardens are obviously tended with love, and that shows in her products.
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October 2024 by Kami Liddle
Wow, possibly the rudest small business owner I have ever experienced. Do not shop here unless you like the feeling your every little move being watched because the owner will scold you for doing things like picking up a tester and smelling it. If you don't want people to test your perfume, why have it out labeled as a tester???
Trust the numerous reviews attesting to how rude the owner is. There are other really adorable shops in Pescadero with lovely and welcoming owners to support.
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October 2024 by shonti burke
They broke the mold when they made Libby Patterson. Libby is one of the most inspired shopkeepers I’ve ever met. Her vision is all her own, and it’s her own unique perspective. On top of her unique buying skills and sweet romantic aesthetic that she carefully curates all on her own, she creates whole lines of organic perfumes and teas, all either handmade, sourced or grown by her and her alone, locally.
Side note: reading through the other reviews, I can only say that it sounds like some of this criticism could’ve been private messaged to workshop with the shop owner and sole proprietor herself.
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October 2024 by Krissa Corbett Cavouras
It's a pretty typical tourist-stuff store with some (but not many) handmade things, soaps and perfumes it looked like. There's cooler stuff down the street at the coffee shop/vintage store.
I am leaving one star because had a perplexing interaction with the owner that left a really rotten impression. My son was curious about what a flower press is, there was a bowl of them on a counter so I unscrewed one wingnut to show him, fanned it out a little so he could see the cards and then started closing it back up. The owner (I assume?) who I'd not yet interacted with at all came over and took it out of my hand and said, QUITE sharply, "don't open it, don't ever do that again --" .. when would I ever do it again? I wasn't in her classroom, it's a tourist shop, what an odd thing to say!
When I started to offer a shocked apology, not even understanding the problem, she snapped, "see how the cards aren't lined up?!" and turned away from me. I again said sorry, was just trying to show my son how it worked. We left immediately. Pity for her, I was going to buy a few souvenirs even though most of the stuff there didn't seem handmade or local.
As feedback to her as a business owner, I do rather think she needs to have a sign on the flower presses saying DO NOT OPEN if it's that much of a problem for her. I also think she needs to practice constructive, polite ways to redirect her customers. It's part of the work of retail, and given all the other reviews, perhaps she needs to consider if that's the right line of work for her.
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September 2024 by Jennifer A
I will never shop at this store again, for all the reasons other reviewers have already highlighted. So unwelcoming, so aggressive, so rude. But additionally, the owner called my friend out for not leaving a tip on her earring purchase “for the garden.” The same garden she grows flowers and herbs in for the tea that she sells for $25-$100 a bag. Huh?
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September 2023 by Sarah Lee Klah
This review is a bit long-winded, but the full context is needed.After talking with some folks in other shops in Pescadero and within my herbalist community on the coast, it is very clear that my two interactions with Libby are not unique. But I can only speak to my experiences.Last weekend a friend and I were off on a weekend trip to Santa Cruz together. My friend said she wanted to stop at a shop in Pescadero because she loved the perfume from a shop. I asked which shop...the Libby Patterson Organics shop that is part of the Slow Coast shops? No she said, saying that she went into that shop and that the owner was incredibly rude and condescending to her. I laughed because I had brought my friend visiting from Belgium there just about a year ago and also had a very bad experience.When I was in the shop a year ago I was actually interested in Libby's perfume camp. Before I began to ask her questions about it, I wanted to check out her perfumes. I was instantly scolded for smelling one of her perfumes. I was confused and very put off because she didn't ask me nicely to not test the perfume. I was also very very confused as to why she had testers out, clearly labeled as testers, when she didn't want anyone to test them.I knew right away I had no interest in learning from someone who would be so rude and condescending to a customer but didn't leave right away because my friend was still shopping. I waited out front and when he emerged he told me she not kind at all to him during the checkout process and she complained about him paying with his card because it was European and would charge her extra (uh, I own a business and this is not true.)So I let it go and figured she just had a bad day or something. I like to give folks the benefit of the doubt.However this past weekend I saw that she is an incredibly unkind person and I cannot understand how she can possibly still be in business.So my friend who is wanting perfume from the shop across the street starts to look out front of Libby's shop because the store she wants to go into is not open yet. We decide eh, we'll check out her shop again, maybe we'll have a pleasant experience. My friend immediately spots a cat lounging in front of her shop and gets so excited at the prospect of getting to pet this cat. My friend is a cat lover who recently lost both of her cats.We greet Libby and she introduces her cat and my friend puts her hand near the cat's nose so it can smell her. She didn't touch the cat, she was simply greeting it. Then my friend says "Oh, maybe I shouldn't pet the cat because I just put salve on my hands". Libby immediately rushes over and asks "What did you put on your hands?" My friend replies "Oh some organic salve". Libby immediately screams "DON'T TOUCH MY CAT".My friend stares at her with a blank expression, not understanding why this woman is now screaming at her even though it was her who realized maybe she shouldn't touch the cat (and she never did). We both replied with something to the degree of, geez, chill out, she's not even touching your cat, there is no reason to raise your voice. Libby then again screams "DON'T TOUCH MY F*$%&ING CAT".We are both a bit in shock at how unhinged this woman became, making a total spectacle to where people around were watching and wondering what even happened. My friend walked away totally embarrassed and shaken. Libby was screaming at me and getting in my face and I kept asking her to calm down.If you do decide to shop here and/or study with Libby, you will be walking on egg shells to not make her angry, so please proceed with caution.*Updating to add that I have seen Libby's response and it at best seems like damage control. I have no interest in owning anything made by Libby. By taking a look at reviews of Slowcoast (the shop next door she also owns) just a week ago was aggressive towards a woman's grandchild for wanting to pet her cat. She has no remorse for her actions. Too bad
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September 2023 by Melissa Brown
The owner was rude to my daughter and granddaughter, ages 12 and 14. First she got upset when my granddaughter went to pet her cat. Then we were looking in the shop and My granddaughter took a sip of water she had bought next door. The lady yelled that no drinks are allowed. She wasn't kind about it and I did not see a posting about no drinks allowed. Due to her rudeness, we left immediately without buying anything. She seems like she is just not a happy person in general. Maybe having a boutique is not the right profession she should be in.
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September 2023 by Aimee Krasovich
If I could give a no star rating I would! I try to be empathetic towards people and consider that maybe they're having a bad day, but having been to this store now at least three times, each visit I was met with the same treatment.... rude, aggressive, and volatile behavior.
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August 2023 by Melissa B.
The owner was rude to my daughter and granddaughter, ages 12 and 14. First she got upset when my granddaughter went to pet her cat. Then we were looking in the shop and My granddaughter took a sip of water she had bought next door. The lady yelled that no drinks are allowed. She wasn't kind about it and I did not see a posting about no drinks allowed. Due to her rudeness, we left immediately without buying anything. She seems like she is just not a happy person in general. Maybe having a boutique is not the right profession she should be in.
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August 2023 by Sarah L.
My review is specifically about Libby Patterson who I believe owns Slow Coast. Her perfume shop is part of this row of little shops. This review is a bit long-winded, but the full context is needed. After talking with some folks in other shops in Pescadero and within my herbalist community on the coast, it is very clear that my two interactions with Libby are not unique. But I can only speak to my experiences. Last weekend a friend and I were off on a weekend trip to Santa Cruz together. My friend said she wanted to stop at a shop in Pescadero because she loved the perfume from a shop. I asked which shop...the Libby Patterson Organics shop that is part of the Slow Coast shops? No she said, saying that she went into that shop and that the owner was incredibly rude and condescending to her. I laughed because I had brought my friend visiting from Belgium there just about a year ago and also had a very bad experience. When I was in the shop a year ago I was actually interested in Libby's perfume camp. Before I began to ask her questions about it, I wanted to check out her perfumes. I was instantly scolded for smelling one of her perfumes. I was confused and very put off because she didn't ask me nicely to not test the perfume. I was also very very confused as to why she had testers out, clearly labeled as testers, when she didn't want anyone to test them. I knew right away I had no interest in learning from someone who would be so rude and condescending to a customer but didn't leave right away because my friend was still shopping. I waited out front and when he emerged he told me she was not kind at all to him during the checkout process and she complained about him paying with his card because it was European and would charge her extra (uh, I own a business and this is not true.) So I let it go and figured she just had a bad day or something. I like to give folks the benefit of the doubt. However this past weekend I saw that she is an incredibly unkind person and I cannot understand how she can possibly still be in business. So my friend who is wanting perfume from the shop across the street starts to look out front of Libby's shop because the store she wants to go into is not open yet. We decide eh, we'll check out her shop again, maybe we'll have a pleasant experience. My friend immediately spots a cat lounging in front of her shop and gets so excited at the prospect of getting to pet this cat. My friend is a cat lover who recently lost both of her cats. We greet Libby and she introduces her cat and my friend puts her hand near the cat's nose so it can smell her. She didn't touch the cat, she was simply greeting it. Then my friend says "Oh, maybe I shouldn't pet the cat because I just put salve on my hands". Libby immediately rushes over and asks "What did you put on your hands?" My friend replies "Oh some organic salve". Libby immediately screams "DON'T TOUCH MY CAT". My friend stares at her with a blank expression, not understanding why this woman is now screaming at her even though it was her who realized maybe she shouldn't touch the cat (and she never did). We both replied with something to the degree of, geez, chill out, she's not even touching your cat, there is no reason to raise your voice. Libby then again screams "DON'T TOUCH MY F*$%&ING CAT". We are both a bit in shock at how unhinged this woman became, making a total spectacle to where people around were watching and wondering what even happened. My friend walked away totally embarrassed and shaken. Libby was screaming at me and getting in my face and I kept asking her to calm down. If you do decide to shop here and/or study with Libby, you will be walking on egg shells to not make her angry, so please proceed with caution.
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July 2023 by Sportif Spice
The only way this place stays open is because of the foot traffic from Duartes. Being in a remote location where most of the customers are just passing through allows them to see people as disposable and get away with the communication skills of an angry 5 year old while charging beyond goofy prices for things you can easily find at the thrift store down the street. If this shop were in any other town it would have failed years ago.
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December 2022 by Gail MacLean
I had a wonderful experience. Libby is a master at her craft. She created a perfume suited just for me. It is light and smells divine!. I heard about and am really excited about her Perfume Camp. I love the concept and know it will be a massive success! Thank you Libby!!
