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February 2024 by Caleb Case
Exceptional service. Rene did everything possible to get the best deal for me and me and make the experience of purchasing new devices as painless as possible. Rene was very knowledgeable of every product and deal.
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February 2024 by Kyle Robel
Damaris is what great customer service is all about. She is super helpful and friendly.Thank you so much for going above and beyond!
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February 2024 by Ofelia Guzman
Thank you for your help and helpful service.
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February 2024 by Javier O
Eddie was professional, a mistake was made by a rep but he was quick to fix it. He stayed in touch and was communicative the whole time and assured me everything would be resolved as it was.
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December 2023 by Brenda Damian
Went in to pay a bill and got me in and out quickly! Very friendly and helpful staff as well. Thank you again
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December 2023 by Sergio Platas
Early morning can be slow due to the number of representatives that are working but, once I was helped Michael did an excellent job and was very patient with us and our questions.
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November 2023 by Jacob M.
Walked in with no appointment, the store was full of other customers. Anticipating a long wait, my first thought was to leave and return another day, but I really needed to get stuff done, so I stayed. Pleasantly surprised that it was a long wait and it was rather quick. Thank you all who work here for being great. Big shoutout to Ivan who was amazing!!
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October 2023 by Rosie Lopez
I placed an order for the iPhone 15 pro and it was going to be shipped to this store. I never got a text, email or nothing else to let me know the phone was ready for pick up. The order was placed on 10/13/2023 and I kept on checking my email for any updates. On Tuesday morning I see an email stating my order got canceled because I never picked up the phone but how am I going to pick it up if they never notify me. I called Verizon and they advised me the store should have notified me once the phone was ready for pick up. Don’t use this store if your going to pick up a phone you purchase
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October 2023 by A C
Employees very helpful they know what they're doing...
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October 2023 by Mahmoud Ghannam
After the sold me a screen protector for $80 and told me it has life time warranty the wanted to charge me another $17 to replace the broken screen protector “which has life time warranty” I also bought a new case for almost the same amount of money and the case started falling apart the told me the are going to send me the same exact case again,I dealt with this location 2 times and every time I ended up filing a complaint against them don’t be fooled by the nice comments they are acting like a group of scammers.
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September 2023 by Lorena
Wow! Love the service here every time! They really give you the red carpet experience! From start to finish the manager Eddie really made sure to go above and beyond for all my needs! Super friendly, helpful and extremely knowledgeable. Always recommending friends and family to this location. I gladly make the 25 min drive to come to this store! Thank you Eddie as always for your superb experience
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July 2023 by Levon Johnson
My experience was great I wanted something more expensive but Malik helped me save money with a better deal
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July 2023 by John Ramming
I went in to see about buying a friend a new phone. I waited over 20 minutes to get some service. Both associates were busy so I left.
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July 2023 by john gomez
I normally don’t care to give reviews but i must do so in this caseDo not go here unless you want shady businessI bought phone on line with store pick up and these employees decided to take it upon themselves to add services to my planBringing my bill up an extra 100Luckily i caught it and called customer services
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July 2023 by Gina Rios
If you come here, ask for Michael - he goes above and beyond for you. He was very friendly and very professional in helping me with my service. I had a very complex situation, and it was like a walk in the park for him. HE TOOK CARE OF EVERYTHING. He knew exactly what to do, offered, and explained all choices available, I left home very satisfied and relieved.- Thanks Michael!
