Victra, a Verizon Authorized Retailer in Perris, CA, offers a wide range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers appreciate the knowledgeable and friendly staff who provide exceptional service. Several reviews highlight staff members like Hugo, Rene, Damaris, Eddie, and Michael for their professionalism, patience, and willingness to go above and beyond to assist with plans, deals, and resolving issues. While early mornings may be slow due to fewer staff, once assisted, customers feel valued and well taken care of. Overall, Victra aims to connect technology to life in a trustworthy and enjoyable way, ensuring a positive experience for every guest.
We were helped by Hugo. He was very professional, thorough and transparent with all the information. He helped us get out off our plans at a different service to join Verizon. Above all, he was very patient throughout the process which we appreciated. Thank you for the service Hugo!
February 2024
Exceptional service. Rene did everything possible to get the best deal for me and me and make the experience of purchasing new devices as painless as possible. Rene was very knowledgeable of every product and deal.
February 2024
Damaris is what great customer service is all about. She is super helpful and friendly.Thank you so much for going above and beyond!
