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May 2020 by Richard P.
They put my truck on a car dolly without disconnecting he drive shaft, cost me $4,000 to replace transmission. Called U-Haul and they just laughed. Next time I'll go to Penske
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March 2020 by Jamie Rodriguez Dowdley
You will be financially ripped off getting a uhaul here. The lockbox is broken yet the app tells ulyou to drop keys off in the box. You pay up front and then have to go back to pay more. Sitting here for 30 minutes while they try to figure out how to do it.
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December 2019 by New Magic Day Nuevo Mágico Día
(Translated by Google) Good service(Original)Buen servicio
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September 2019 by LeAnn Nye
Over charged me
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November 2018 by Christa B.
The trailer was there and ready when I arrived. I even received a reminder call. It was clean and exactly what we wanted. My only gripe was I wasn't told ahead of time I needed a 2" ball, and then I spent time driving around to try to find one before just renting it from them on a hitch. I'm not sure this is their fault for not informing me (it should probably be on the confirmation email), but at first they wanted me to buy one (which wouldn't have fit on the hitch I had) before he remembered he had a whole hitch to rent me. But he was really nice and very helpful! It was a great experience working with Briseno's. That's the loss of one star. I didn't deduct a star for the breakdown at the side of the I10 because bad luck happens...who knows why the entire tread came off the wheel (it looked fine at pick up) - and I'm not deducting for the 2-1/2 hour wait at the side of the freeway for uhaul roadside assistance to bring a tire and change it out in the Palm Springs area (not in the middle of the desert). That was not Briseno's fault...but you should know that uhaul roadside assistance sucks.
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June 2018 by James Walls
Clean professional business
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May 2018 by MaryLou La Bella
Very nice and such a help
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April 2018 by Molly Galvan
Workers act like your bothering them. The girl who works there will ignore you and after standing there for 2 minutes she will inform you to wait for the other guy who works there. As she sat there straightening papers and her desk.
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September 2017 by Lance Y.
This store was a disappointment. I Made a reservation to rent a truck on the day I was supposed to move, and when I went to get it.....they didn't have it! Grrrrrrr.....
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January 2017 by Isaac Cortez
Had a reservation for a 26' uhaul on Friday Dec 30. I had a small problem with the pick up location being changed, but it was quickly resolved. Rosie helped to make adjustments and get the truck. I used it for the weekend and did 4 trips. Loved the functionality of the truck and efficiency on fuel. All the staff were attentive and courteous. If you need a uhaul I would go here since it's easy access on hwy 74.
