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September 2023 by Adrian G.
I had a great experience with the company, staff was great very helpful, units very clean and pest free.
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June 2023 by SoCal Choppers IE 2024
I went back here to try and rent a space after a great experience with Storagepros but they’re gone and this place is horrible now. Can’t get onto the property since there’s a gate by the street. Nobody answered the phone until 30 minutes later and she was extremely rude and refused to give me her name. Plenty of better options in Perris.
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February 2023 by Raul M.
I highly recommend SS Mini Storage for your U-Haul rental needs. I highly appreciated the professionalism that Patty expressed during my visit to this store. Their office is well kept and the rental truck was clean. My overall experience exceeded expectations and I will return for my next rental. Thank You Guys!
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December 2022 by Doggin BeBe
Never had better better customer service from any business in my life than I've had with Patty. Times and Technology has changed since the last time a rented a Uhaul 15 years ago. Thank you Patty for guiding me and making me feel comfortable like other places making me feel stupid.
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November 2022 by wing t.
Worst ever uhaul I had ! There's a women super bad service . Talk to ppl like hate anyone come in . Super. Bad . Don't come here get uhaul and anything ! Bad bad bad !
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October 2022 by Becki April
My husband came here to look into renting out storage units and had a horrible experience. Prior to that, we called up inquiring about unit sizes and were greeted with attitude. The lady did not seem too friendly in answering questions. We just wanted to know what sizes were available. When asking if there was a 10x10, we just received a stern “No”. No alternatives, or anything. So we politely asked about what other sizes they had. She listed them off rather rudely.We decided to give them the benefit of the doubt and he drove down there this morning before work to check them out. He was treated very poorly by the lady working there. He was shown a 5x13 unit and when he asked to see the next size up, he was told that “that was suspicious.” Ok, how is asking to see another unit suspicious?Since we are shopping around, he thanked them for her time and said he would get back to her. When he told her this, she instantly turned around and went out the door. Didn’t say a word to him.We were most likely going to pick this place because of how close it is to our home, but after being treated like this, we’d rather take our business elsewhere.We are always respectful to any business we enter. We know what it is like to work in the customer service industry so we would never be cold and disrespectful to someone let alone a small business. Truly disappointing.
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October 2022 by Becki G.
My husband came here to look into renting out storage units and had a horrible experience. Prior to that, we called up inquiring about unit sizes and were greeted with attitude. The lady did not seem too friendly in answering questions. We just wanted to know what sizes were available. When asking if there was a 10x10, we just received a stern "No". No alternatives, or anything. So we politely asked about what other sizes they had. She listed them off rather rudely. We decided to give them the benefit of the doubt and he drove down there this morning before work to check them out. He was treated very poorly by the lady working there. He was shown a 5x13 unit and when he asked to see the next size up, he was told that "that was suspicious." Ok, how is asking to see another unit suspicious? Since we are shopping around, he thanked them for her time and said he would get back to her. When he told her this, she instantly turned around and went out the door. Didn't say a word to him. We were most likely going to pick this place because of how close it is to our home, but after being treated like this, we'd rather take our business elsewhere.We are always respectful to any business we enter. We know what it is like to work in the customer service industry so we would never be cold and disrespectful to someone let alone a small business. Truly disappointing.
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September 2022 by HHW247 Plus
The lady at the front desk is just a nightmare, she yelled at me when we were just talking from one side of the counter to another, abusive and rude, with her cellphone on another call and she didn’t care… what a customer service… and the worst is that she is Hispanic she treats me like trash knowing we're the same race. Bad place to be
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May 2022 by Kiea W.
that b!*€hhh!!!!!!! over charged me patty's rude af and charged me for things i didn't even have like 6 moving pads also damn near 200 miles over and a gas fee!! do not go here!!!!! do not go here to rent your moving truck!!!! don't do it!!! i wish i could give them -0 stars
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May 2022 by Kiki Arroyo
I used there U-Haul truck rental service and was very happy with there service. Patty was excellent and helped me out so much. I was weary at first to rent a uhaul since all the locations near me had bad ratings and experiences but Patty was excellent and helpful. Would highly recommend this location from my experience with them.
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March 2022 by Semen Popov
I provide moving services and rent equipment from u haul and do business with them quite often. I have never received service this disrespectful and unprofessional since I started renting trucks. Woman called me because I was running 30min late for my reservation, proceeded to threaten me with canceling my reservation if I didn’t provide her with a time I will be there ( I had a 24hour reservation). Upon arrival I wanted to stick to business, get my truck and get out of there to complete a job. Same woman proceeded to attempt to lecture me with a condescending tone. As I requested that we return to the business at hand which is the reservation, she raised her voice and started threatening canceling reservation. At this point no customer service should be presented that way. Things ended with the lady scream into my face and threatening me with police. I will never rent there again and I high discourage anyone from doing so.
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March 2022 by Maria Ramirez
Very courteous secure excellent service overall and very detail
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February 2022 by Sasha P.
I provide moving services and rent equipment from u haul and do business with them quite often. I have never received service this disrespectful and unprofessional since I started renting trucks. Woman called me because I was running 30min late for my reservation, proceeded to threaten me with canceling my reservation if I didn't provide her with a time I will be there ( I had a 24hour reservation). Upon arrival I wanted to stick to business, get my truck and get out of there to complete a job. Same woman proceeded to attempt to lecture me with a condescending tone. As I requested that we return to the business at hand which is the reservation, she raised her voice and started threatening canceling reservation. At this point no customer service should be presented that way. Things ended with the lady scream into my face and threatening me with police. I will never rent there again and I high discourage anyone from doing so.
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February 2022 by Sasha P
I provide moving services and rent equipment from u haul and do business with them quite often. I have never received service this disrespectful and unprofessional since I started renting trucks. Woman called me because I was running 30min late for my reservation, proceeded to threaten me with canceling my reservation if I didn’t provide her with a time I will be there ( I had a 24hour reservation). Upon arrival I wanted to stick to business, get my truck and get out of there to complete a job. Same woman proceeded to attempt to lecture me with a condescending tone. As I requested that we return to the business at hand which is the reservation, she raised her voice and started threatening canceling reservation. At this point no customer service should be presented that way. Things ended with the lady scream into my face and threatening me with police. I will never rent there again and I high discourage anyone from doing so.
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January 2022 by HHW247
The lady at the front desk is just a nightmare, she yelled at me when we were just talking from one side of the counter to another, abusive and rude, with her cellphone on another call and she didn’t care… what a customer service… and the worst is that she is Hispanic she treats me like trash knowing we're the same race. Bad place to be
