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September 2023 by Claudia Torres
Today i went in the metro pcs store on ramona expwy like around 6 pm to make an arrangement to my account and the employee named EMILY received me with a great attitude! i felt comfortable and was able to fix what i went for. She was a great helper i’m really great full for people like her!
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February 2023 by Teresa Ohira
Really knowledgeable and very helpful staff that went out of her way to help me (thank you Martha!) definitely go back to get my upgrade from that specific store!
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February 2023 by Grullo Michel
Thank you Valerie, for your time and the excelente ? servicio. You're Awesome! ? que tengas linda tarde.
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June 2022 by Gaby V.
Worst customer service! Reconsider before you do business here. I will consider changing carriers as no one in this store ever knows ANYTHING!
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December 2021 by Juan Yglesias
I have been with Metro for many years. I have several lines with them. Went to buy a Christmas gift for my wife only to find out you cannot buy a phone without first activating it? News flash, it's no longer a gift if I have to activate it before I leave. Customer service tells me that I should absolutely be able to buy a phone as a gift and activate it later but because most of their stores are franchised those rules could change. What???? You guys obviously don't care about your customers. I'm leaving Metro and taking all my lines with me! Shame on you!
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October 2021 by Nestor Hernandez
This place is busy. There is only one person working so you will have to wait for a while. We came here because my family member switched however we had two wait like 25 min then it took another 45 minutes for our process this whole time there is people waiting. The girl was nice but she needs help one person is not enough. If you come here expect to wait a while.
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March 2021 by N Hernandez
This place is busy. There is only one person working so you will have to wait for a while. We came here because my family member switched however we had two wait like 25 min then it took another 45 minutes for our process this whole time there is people waiting. The girl was nice but she needs help one person is not enough. If you come here expect to wait a while.
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February 2021 by Nancy Garcia Espinoza
Found this location after visiting 3 locations in perris area. the phones I was interested was out of stock in other places. But luckily,I found this on the maps and they had a variety in stock. She really listened and took her time The employee was very helpful with the whole process.
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February 2021 by Christian Suárez
Customer service excellent, awesome young lady that works here.Clean store followed COVID protocols ! :)
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January 2021 by Elisa Vasquez
Friendly service
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August 2020 by Juan Sanchez
(Translated by Google) I changed boost in December and I always come to this girl Store Maggi is very friendly, attentive, help and give good service(Original)Me cambie de boost en diciembre y siempre vengo a esta tienda La muchacha maggi es muy amable, atenta, ayuda y da muy bien servicio
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January 2020 by JORGE SAL
(Translated by Google) They do not respect the service schedule
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August 2019 by Paula Simon
I don't really dislike it they just never seem to have any of the specials they advertise and try to pressure you into buying a different more expensive phone they just aren't that professional
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October 2018 by michael brown
Very good customer service
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September 2018 by Russell Edmiston
If there's a line, you'll be there awhile but usually not to busy at the right time and can get out fast!
