“Thankfully this store was open for a couple hours on sundays. we went to this location a couple of weeks ago but came about 10 minutes too early so we had to wait outside for the place to open. we waited for the
UPS employee to get settled in and when she opened the doors for us, she was very kind and appreciative that we waited for her. Extremely friendly and great service, helped us get our stuff packed and ready for shipment. Even let us use her tape and scissors as needed. We love businesses with employees that actually care”
“Erika was so helpful. We had to return a couch from Amazon and it was a headache and Erika made the process so easy and was so kind. She didn’t make us feel like an inconvenience and we so appreciated it. It was a great experience and will definitely be back.”
“I’ve come here two times and had a very good experience. Everyone I’ve encountered is very friendly and helpful especially Barbara! They offer a lot of different services here. Would recommend for sure!”
9AM - 6PM
17130 Van Buren Boulevard, Riverside“Love when you can get great customer service. Friendly people, very informative, overall great business. I thought the no wearing mask review was pretty funny so I quickly wanted to support this business. Thank you.”
9AM - 5:30PM
29991 Canyon Hills Rd #1709, Lake Elsinore“This is for management. You need more workers. Your understaffing and its reprehensible. Even the us postal service has at least at least 2 people on a Saturday for busy offices.
Otherwise the worker was great. Handled the rush of multiple customers at once with grace, in the half hour period we were there. It was crowded. Just because this worker is awesome and has good attitude in such circumstances doesn't mean that justifies understaffing. Its not right.”
“The young man at store number 5143was very patient with me as I was trying to return a phone case to Amazon that didn’t fit my new phone, and I didn’t have the shipping label. I had a new phone that I don’t know how to use and I was frustrated and the young man (Jayden?) helped me download the app on my phone to get the label. Thank you for the great customer service!”
“We’ve had nothing but good experiences here at this location. Great place to have a PO Box rather than having your mail and packages stolen. Worth every penny.”
8:30AM - 6:30PM
28039 Scott Rd Ste D, Murrieta“It was my first time returning something through UPS, and Patrick made it extremely easy. I hadn't even taped the box I had brought because I needed tape and was in a hurry, but Patrick said he'd handle it and stick the sticker on there for me. This store is always helpful and great with getting the job done!”
“Highly recommend I was there on Sunday and the person who assisted me was quick fast and pleasant. Although it was not really something out this world I do appreciate someone going the extra mile to answer questions on concerns or confusion I may have. Great service overall.”
“Easiest and fast service to return things, mail things or get help. A++. Sorry, I buy too much stuff on Amazon and it’s not always because I need it! And just mailing is easier. It’s literally down the street from my house. Usually no lines. Maybe 1 person ahead of me.”
“The service at this place was awesome. The employees were very friendly and very helpful. They helped me offer me the most appropriate option so that my shipment arrived safely, in a timely manner.
GRACIAS!”
“These store deserves five stars because of great service and answered every question i needed answered plus working on the past holidays sincerly Bryan from riverside ca.”
“I dropped off something at the UPS Customer Center in Riverside ( next to the Humane Resource office, and the gentleman behind the counter was busy. But I must add that he was attentive, pleasant, courteous and professional. A true asset to the company.”
“Thank you so very much Yesenia for helping me return my Amazon packages. Thank you for your kindness and support of helping your customers return their packages and help with other computer related services. I si much appreciate Postal Annex in the City of Perris. The staff is always so pleasant and the store is always so clean. Thanks again Yesenia.”