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January 2024 by Carlos Velasco
I’ve been bringing my truck here since 2022, bought it brand new off the lot. Never thought of reviewing, but after seeing so many negative reviews, I decided otherwise, because these guys are GOOOOD!! I’ve had my truck for nearly 2 years, but since I commute for work I’ve put over 100k on it, they’ve helped me with discounts on maintenance and have let me know every time I’m due for maintenance. Ken, Junior, David and Daisy have given me some really good deals!! Kelssi usually works on my truck but all the mechanics here are great, just don’t know the other guys by name.
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December 2023 by BILL PEREA
I recently relocated to Perris from Los Angeles and I'm also disabled . My tires were in need of air as well as my wife's car. I noticed a sign that they had saying "free air pressure check"And being that I have hip surgery, I decided to look into it. I drove up to the service area and right away a worker was so kind to check all my tire pressures. Absolutely free. I really appreciate how kind they were. Anywhere else I look for air is always a big hassle. I have gone back to just tires and got my oil change and look forward to buying my tires soon and hopefully I can find a good deal there. Anyways I just wanted to thank the workers for treating me with respect and for all their help. Thank you very much. Bill.
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December 2023 by Kaleb Krafter
Horrible customer service, wait times really long, employees smell. If you want to waste your time, come here.
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December 2023 by Lina Orozco
Came in To get a quote it smelled like weed. One of the lady clerk had very red eyes and was slow.
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September 2023 by Shellee S.
Will do my best to keep this short and sweet. It's just myself 53, my daughter 27, and granddaughter 3. So I need honesty, in cost, work, and everything in between. That's exactly what I got and always have gotten at Just Tires in Perris! Asst. Mngr, Junior, went above and beyond for us! We got our regular oil change, a few other "car things" lol we needed and a new set of tires. Which I was personally shown first hand how bad our tires were! He had our car lifted and showed us every tire and what was wrong. Also gave us a superb deal! I could go on, but I'll leave it at that for now. Also thank you Bob for your help too! They made sure our car was clean upon return too!
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September 2023 by david cruz
Drove up and was helped immediately and it stopped there. My car was on the lift for an hour for an oil change. The mechanic was walking around waisting time. The clerk apologized with excuses but didn't do anything to speed up the mechanic. Last time at this place.
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September 2023 by Julio S.
Called In on Monday asking for a battery replacement. Bob was the advisor that helped me he was very friendly and helped me get a battery ordered and installed today. He was very friendly and made the whole experience just easy and professional. Thanks Bob. If you need tires,battery replacement or any maintenance done call in and ask for Bob.
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August 2023 by David Garcia
Mechanic left my car dirty from the inside and outside. I had to scrub the handle to the inside because it was full of grease. They are careless. I also waited all day for my vehicle to be ready. The mechanic also had to drive it to another store to do the alignment, so he got the seat dirty. He moved the settings to my vehicle, which I didn't appreciate. The only reason I'm giving them 3 stars because the price was reasonable. If not, it would've been 1 star.
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July 2023 by Sarina S.
I will not be coming back to this place no more, l've waiting over 6 hours just to get two rear tires replaced and alignment. The place was not packed at all either. At first I came in and they said I didn't have an appointment when I clearly order tires on a Friday and came in for my appointment on a Monday to find out "it wasn't in their system". Then, their alignment machine is down so they have to take my car 10 miles up the road for it and bring it back. Got here at 10:30, did not leave until 4:30. Once again, it was 2 rear tires changed and an alignment, that's all.
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May 2023 by Charles PeThan
I can not recommended base on my knowledge. Proposed for change three tires, when one was broken ask for replacement but not and buy new one instead. So becareful what you buy ...
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May 2023 by Yordani Jerez
Theyre the best in town! Definetly recommend! Theyre proffessional, very knowledgable and will go above and beyond for customers! The mechanics here really seem to love what they do! ??
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April 2023 by William Vanoosting
Waited 45 minutes to get air check. A customer with a Corvette came in for tires asked how long the wait took them right in. I asked for my keys back and left without a air check
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March 2023 by Theresa T.
Update on my previous review for Just Tires My mom just got her car back today March 14, 2023 from the collision shop and someone finally did contact her from Corporate on March 9 and we found out that Just Tires didn't even report the accident to them. The accident happened on February 3,2023 and she has had to hassles with all of this run around and pay her insurance deductible on top of all the trouble she had to put up with.
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March 2023 by Anthony Mascarenas
Was helped by a technician named AXEL JUAREZ MARTINEZ he was very very unprofessional moved very sluggish left my car to go talk with other technicians and was very rude when I asked him if my flat was repairable. If the technician doesn’t like customer or doesn’t like his job he needs to find a new one as a customer I shouldn’t have to go to a tire store and have to deal with their unprofessional behaviors. I will never come to this franchise or store again
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March 2023 by Thomas C.
From what you read on yelp my experience is completely opposite. Amazing customer service, Ken had me updated on everything. I took my 2020 Yukon XL Denial for new tires and alignment, since my vehicle was also pulling hard right when you let the steering wheel go. Appointment was at 8:30, which I dropped off and ready to pick up at 11:45. Car feels amazing and drives straight. Will definitely return in the future. Thanks again Ken, he needs a raise. Tire purchased GoodYear Eagle Sports All Season 275/55/20
