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February 2024 by kathleen Bennett
Unfortunately I don't have anything good to say about this location in Perris CA. Inside Cárdenas Market, I went for a quote the first day which they gave me on a sticky note, I returned the next day and they already gave me an official quote of what I was going to pay at that time, I even asked the lady if she was sure of the price he had given me and answered yes; The truth is, I can't lie, they had given me a great price but they told me that I had to take the cars to photograph them and it was too late and I couldn't do it, the next day I returned it was a very rainy day and I was taking the cars one by one Since there were several vehicles, by the way, the same ladies from the previous day were no longer there. A lady with a sharp character and with pretensions of grandeur attended me. She even dared to ask me to move the car from the parking lot to the entrance of the store, which I found difficult. It was offensive since the car was close and she could walk towards the vehicle like the other lady did with the other cars. After all this, I even asked for a work day to comply with everything they asked me for, it was time to pay. the policy and the despotic lady gave me a different quote with a completely excessive price... to which I asked why she gave me another price if I had already quoted before, she only answered that the other person had made a mistake and that I couldn't do it. nothing with that making me feel so upset by the waste of time they put me through, the truth is I felt cheated. "I WOULD NOT EVER RECOMMEND THIS INSURANCE SINCE I CANNOT TRUST THEM AND THE MAJORITY OF THE STAFF LACKS TRAINING IN CUSTOMER SERVICE"! At the end of the day, it is a company without its customers...
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February 2024 by Jamie Lopez
Good customer service
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December 2023 by Geovanni Martinez
deee best of the best shout out to Celia Lopez Angel for giving me the best experience couldn't thank you anymore thank you for giving me a quick easy hand best no headaches highly recommend stop look no further thank you again ?? greatest !!!!10⭐️
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October 2023 by Bobby richey
Natalia was fantastic very patient and thorough
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May 2023 by Emily-Elizabeth Moreno
This place was so horrible to come to and I would not recommend coming here because of the customer service. One of the employees were extremely rude and rudely interrupted me when I was trying to ask a simple question, then continued to raise her voice and not let me finish my question. Then proceeded to tell me I could just leave and find another insurance to go to. Really disappointed because we wasted our time here . :/
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March 2023 by Onbloods13
I’m currently trying to reach them to pay for my insurance and nobody’s answering the phone.
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March 2022 by Rachel Padilla
They are kind of rude especially on the phone , I wouldn't recommend this place
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November 2021 by Henry DeHaro
Great Customer service and very polite
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April 2021 by Blanca Talamantes
Very fast service.
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March 2021 by Ron Harris
What a joke. This place tries to put used parts on people's cars to repair them. This company is located in a Las Cardenas meat market. Need I say more? The adjuster tried to immediately say that I wasn't hit that hard and that their was barely any damage on the truck that hit me before he even saw the pictures of the other truck. He shut up after I sent him pictures of the other parties truck that hit me while I was parked. I wasn't even in my truck when it was hit, I was standing on the side of it about 15 ft away. And the adjuster immediately tried to say that there was no way that I was hit hard enough to be moved forward into the car parked in front of me when I saw the entire accident and he wasn't even there. The adjuster did not speak good english and did not know how to use correct wording. I had to correct him on the same sentence around 10 times. This company needs to go out of business. They deserve less than 1 star.
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June 2020 by Karla Ruelas
(Translated by Google) Terrible service(Original)Pésimo servicio
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March 2020 by Elvia Velasco
(Translated by Google) Pity service, the girls do not try to hurry even a little, they leave people waiting for more than half an hour ...
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February 2020 by america from alaska to argentina continent
Good cheap prices.
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November 2019 by Brianna E.
Worst service don't answer phone answer than hang up I have all morning calling . Fred loya please improve your reps attitude and service . 0stars !
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September 2019 by Davd Mejia
Chick was sexy af