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November 2023 by Chuy
Save your time and money.. Came in for a repair and paid the $60 diagnostic fee and was told it may be the battery.. leave it there all day and receive a call that it’s ready only to go pick it up and for it to not be ready. Had to wait outside more time and was charged another 160 for the fix on top of the diagnostic fee when I was told a much lower rate for my repair. Was told I’d have warranty for 30 days and phone is having same issue again I’m less then two weeks of getting “repaired”. cheap parts.Very unprofessional.
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November 2023 by MR W.
Avoid this place! Terrible prices & bad service. I would never recommend to anyone. Please trust this review! Gave this place too many chances.
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November 2023 by TyRon L. Peyton
I recently got an iPad repaired here for the charging port. When I got it back, I had new issues that weren't present AT ALL before taking it in. The screen had parts that did not work anymore, screen would also would freeze randomly, the entire iPad would freeze as well and I would have to restart it to get it to function again. I took it back so the person who worked on it, Guido, could check it out again. He didn't want to because it was "too risky", even though he already worked in it. I'm sure he messed it up the first time. He didn't want to refund the nearly $200 that was paid, or even take accountability for further messing up my iPad and fix the issue. Pick another spot. It's not worth it unless you got cash to throw away
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November 2023 by SS Nova
Absolute joke of a repair shop. Didn't even order the part I needed when I paid. They ordered the wrong part and didn't know until I got it 6 WEEKS after I paid them. Trashy service, idiot people. I do not recommend!!!
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September 2023 by joseph apostol
My experience with this service was marred by terrible communication. It was incredibly frustrating not to receive updates or responses to my inquiries.Clear and timely communication is essential in any business, and this company failed miserably in that regard.Also, I had high hopes for this service, but unfortunately, there was no sense of urgency whatsoever. Despite my request for a rush fix, my issue was not addressed promptly. This lack of responsiveness and commitment to timely service is disappointing and unacceptable.I regret to say that I cannot recommend this place. My experience here was far from satisfactory, and I believe there are better alternatives available. The service, quality, and overall experience fell short of my expectations, leaving me disappointed.
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September 2023 by Joseph A.
I don't normally leave a bad review but my experience with this service was marred by terrible communication. It was incredibly frustrating not to receive updates or responses to my inquiries. Clear and timely communication is essential in any business, and this company failed miserably in that regard. Also, I had high hopes for this service, but unfortunately, there was no sense of urgency whatsoever. Despite my request for a rush fix, my issue was not addressed promptly. This lack of responsiveness and commitment to timely service is disappointing and unacceptable. I regret to say that I cannot recommend this place. My experience here was far from satisfactory, and I believe there are better alternatives available. The service, quality, and overall experience fell short of my expectations, leaving me disappointed.
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September 2023 by Robin
Incredibly happy with my experience and services. (I was having issues with my charger port connecting to my lightning Jack, and the back of my phone is very cracked) My phone is incredibly important to me and it holds a lot of value, so I always get panic whenever something happens to my phone. They were able to explain to me my phones situation in a way that was calm and easy for me to understand. And explain what they can confidently do for me. they explained to me their services and how they can help me. They made me feel stress free. They were all so incredibly nice to me throughout the process. Every conversation I had with all of them, was very genuine and honest. They really helped relieve my anxiety surrounding my broken phone. They provided great services, was able to get it fixed within an hour or so. Although the back of my phone is cracked, I was personally unable to get that fixed the same day. They were very understanding and was able to provide me a screen protector and protection phone case. Very pleased with the services, but overall the personal experience. And their store is very cute and fun.
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August 2023 by Wendy G.
Took my iPad for a charger port repair and I got it back unusable. It's glitchy and I'm not even able to log in. I went in to get help and they said it was the disability assist feature and I needed to restore it. It's not, I restored it 10 times and nothing has changed. It seems like something inside was damaged and I'm out an entire iPad.
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July 2023 by Brendan P.
Seems like some people have had a bad experience here but not me. Brought my iPhone 11 Pro Max in on a Sunday at 1pm to replace the screen and the guy had it done within an hour. He was already backed up with work too and got it done super fast. Super nice guy too. They have a ton of old school games and consoles too. I'll be back
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June 2023 by Chargerifle Isfair
Great service all around, they fixed my PC and put new parts into it and it’s working better than ever!
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June 2023 by Victor Sanchez
Twice, came in and they couldn't fix my devices, still charged for telling me what I already knew, many excuses. Theirs a better guy at Van Buren Swap meet. ???
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May 2023 by Sarah A.
Although they did finish in a timely manner, my computer I paid 200$ to get cleaned up did not get anything but a simple factory data reset (which I did not ask for) So pretty much paid 200$ to erase 4 years of irreplaceable work,' Just for my ASUS ROG14 to break down officially the very next day. I would highly discourage anyone who is looking to clean their computer drivers to steer clear of this madness.
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April 2023 by Kelly L.
I absolutely love this place. My guy brought my sons phone in after it was the recipient of a rage beating. I truly thought there was no way the phone would ever be functional again... they fixed it and my house was at peace... ... until ... one of the kids at school, knocked it out of his hands a week later. In tears he came home, a message from the principal, it wasn't his fault... so, again, I came in and it was repaired as of nothing ever happened. Now, on a family outing my daughter has lost her phone. So, into the drawer I dive, to find a functional but cracked phone. So guess who's having another phone repaired? Yep, this gal. Unfortunately, the cell phone is a little older so they had to order the screen, but as of tomorrow the universe will be peaceful again. Until next time. Great customer service, great quality of service and great suggestions. Most definitely a 5-star place.
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January 2023 by Mayra alejandra Santana
I dont trust anyone else other than the owner of this businesses to repair any of my broken gadgets.The owner and his family are very genuine and sincere towards everyone who walks past his business doors. They have the best customer service and are straight up with you if they aren't able to fix something for you.All the 1 star reviews are trash, these are good people,they try their best to fix any problem to the best of their abilities.
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January 2023 by Mas
I dont trust anyone else other than the owner of this businesses to repair any of my broken gadgets.The owner and his family are very genuine and sincere towards everyone who walks past his business doors. They have the best customer service and are straight up with you if they aren't able to fix something for you.All the 1 star reviews are trash, these are good people,they try their best to fix any problem to the best of their abilities.
