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October 2024 by Joseph Iparaguirre
Watch out, these guys play games. First they want you to leave the vehicle to talk to insurance company and not tell you how much they are going to charge the insurance company. Then when you insist to get a quote, they charge $50.
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October 2024 by Michael Calvelli
Excellent customer service. Great quality. Would definitely take my car if needed again.
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May 2024 by Clyde Mangino
Worst place to go!! Don’t go here don’t waste your time!!!
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March 2024 by William Douglas-Echols
Paul, courteous and extremely professional got the job done right well done extremely pleased.
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February 2024 by Cristian Medina
Recommended
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October 2023 by Robert D.
If you care about your car, don't do business here. Chris was the person that I was dealing with from the beginning. At 9 AM I drop my vehicle off to get a couple of scratches repaired. I told Chris I wanted to do a walk around to note any prior damage, scratches, dents , etc that had nothing to do with the repair, taking place to protect myself, and them from any false claims down the road. And of course, when picking up my vehicle, we would do that walk around again to compare to the first one. Chris expressed to me that he thought that was odd and didn't feel comfortable about that and I explain to him that he should want to do that. At 3:30 same day they called me to tell me to come pick up my vehicle because they felt uncomfortable working on my car due to the fact that I wanted to do a walk around prior to them taking my car in. That is completely and totally beyond comprehension that they would not want to work on my car because we did a walk around prior to them touching my car. I have my car in the shop one other time and that was the first thing that they did before they took my vehicle. If you decide to have these guys work on your vehicle, make sure they do a walk around with you before they take your car and if they don't want to do that, then don't leave your car there. Personally, I wouldn't let them touch any car I own.
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August 2023 by Samuel Munoz
Worse service ever! It took down five months to repair my car
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July 2023 by Mario R.
I had an accident. My insurance paid for everything as it was the other persons fault. Shop received their money. They held on to the car for two months. Towards the end when they said all they needed was to balance my tires. When I called the next day as the said it was being sent out for the alignment, they told me the same thing as the day before. I told them is it actually going out as that's what I was told the day before. They let me know that for sure the car would be done the next day as it will go out to have the alignment completed. When I picked up the car after two months it looked fine. When I got home I opened the hood. The bar that holds the hood in place was not set back and was just loose. I called and asked if I could take it to their other shop near my home. They said no I would have to make an appointment to bring it in to fix correctly. So of course no customer service after having the car their for so long. Not even a yeah bring it in we did a garbage job so we will fix it, no accountability. It was already frustrating waiting and trying to figure out how to get to work without the car, now they wanted to take more time. So i just fixed what they broke. Later about a week or so I filled my windshield reservoir and it filled about half way then just poured out the rest. So when they removed those items and put the front bumper back on they did not connect the reservoir correctly either. I did send a complaint to my insurance company to not use this company as they have no integrity or customer service. They talk nice to you but they don't deliver good customer service or seem to care about their workmanship.
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April 2023 by Roxanne
I had dropped my car off January 17. The part they needed wasn’t received until March 13. It took them over a month to give me my car back and even then they refused to give it back. Over four months they did not give me a single call. They kept pushing the release date until I threatened to contact the California Bureau of Automotive Repair that they took it seriously. When they finally gave me a date of release they released it two hours from the time they said it would be ready. Another woman was there and she has the same exact experience. They kept pushing the date and claimed the part was on back order. It’s the fact they gave me my car back like this and it’s falling apart a week later. I attached proof and I am now in contact with BAR. Do not bring your car here. Even the manager claimed he doesn’t have enough staff to do the jobs.
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February 2023 by Julie A.
I went to the dynamic elite collision center in hemet cal. Worst customer service , should have totaled it out but instead charged my insurance comp almost 8,000$ when the blue book was 10,500.00. Messed up my paint job, didn't even replace my skid plate and was told they didn't do it so I would have to get an attorney. Office is run by incompetent females who know nothing. I could go on and on but if you are smart do not take your car there , and also they drove all my gas out had almost a full tank.
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November 2022 by Karina Estrada
If you want to receive a job that is poorly done, late, incomplete and receive the excuse that they do not have staff ahead, go there.
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November 2022 by Jose Ferrusquilla
I would not recommend this place at all!! 4 months and they still haven't worked on my truck. Two thumbs down!!
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October 2022 by Kiki’s World
They are doing there best to get my car fixed but the parts are taking for ever to arrive, so far it’s been a great experience dealing with them.
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July 2022 by Darrin Terrill
Very professional fix my F-159 twice great workService: Body & Trim
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June 2022 by Evangelist Lolly G.
I really appreciate being truthful and respectful to your customers . So when I dropped off my car I knew it had to be inspected further due to undercarriage damage and there was additional parts to be ordered. I know the shortage and timing isn't convenient to customers but at least they are truthful and give you updates. My car was done and it looks like new again ! Thanks Alex for all your help today ! They say Perris there's no good thing but I found my future auto body repairs if needed ( hopefully no time soon!)
