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December 2023 by Bryan Daniel
This store is nice and organized! The employees were friendly and greeted us!
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August 2023 by Kathy Pendergest
The very best service and follow ups of any store I have been to.
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January 2023 by Martha Olivarez
I went in this weekend looking for a birthday present for my friend. She shops at this place all the time. Anyhow, I had my twin teenager daughters with me so they were looking while I was trying to pick something. As I was looking, I noticed the manager making eye contact with us. I thought maybe it was a coincidence and then I saw that she stood by the door entrance. I kept shopping and every once in a while look her way and she was making eye contact. I asked my daughters about it and they said the same thing. It bothered me a lot that perhaps she thought we were stealing. I have never felt this judgement before at any store in the Galleria. I hurried up to get out there and bought the bracelet. The manager was still standing by the entrance and the minute we walked out she left the entrance position to the register to see what we bought. Unbelievable! I only bought the bracelet because my friend has been shopping there since 2007. I will never go back there ever again.
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January 2023 by Anna S.
This store/company has the best customer service , that I have possibly EVER received. I was warmly greeted and even offered a refreshment. That small gesture, goes so far. I mean , I felt like I had genuine, not annoying, warm customer service. They genuinely wanted to help me with any concerns or questions. I did NOT feel for ONE second that they were just trying to make sales. My mother loves their products, they have some really beautiful things. I get family vibes from them , and I feel valued. Bravo to them. Last of a dying breed.
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December 2022 by Katie Donovan
Always wonderful. Love the ladies who work there& their merchandise& free gift wrapping.
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August 2022 by Sam A.
All I've got to say is rude customer service. Not until I got to the back corner of the store was I greeted or even noticed. Employee just said welcome and went back to doing what she was doing behind the register. Not till I asked for help was I spoken to again in a rude manner, as if I was bothering her.
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July 2022 by sanjuana g.
The sales women I got was rude when I asked for a style. She treated my mom and me like if we came to ask for something for free.
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June 2022 by Chandra Watkins
Always a good day when you get treated like you matter and this store never disappoints! Love love love Brighton!
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April 2022 by Christy Haworth
The ladies at Brighton are so fantastic! Thank you Darlene for sending me the free gift tote in the mail after my purchase; you went above and beyond!
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January 2022 by Randy Scott
They were very helpful on phone and again when we arrived. It is nice to have kind help during Covid. Plus, the ⌚ my wife purchased was beautiful. ? THANKS.
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December 2021 by Tammy Robertson Evans
products are beautiful and the staff is very helpful
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November 2021 by Heidi Pendleton
Excellent personable service everytime. Love the styles and durability of Brighton products.
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August 2021 by Janet Cameron
Not so good, I will stay with the outlets
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April 2021 by Eliel Ibarra
Best place to go! Great store, made me feel welcomed in there. Mary was so kind, she helped me find the perfect gift for my sister ! Cute bracelet and charms! Her customer service was amazing. The item's packaging is so nice and cute, just perfect. Highly recommend this store!
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March 2021 by Claudia Sanchez
ladies are the best was looking for a watch that's out of stock they found it so i can order it from a store near by thank you ! great customer service