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February 2024 by Sydney
Mateo M. Is absolutely # 1 in customer service ??????? very knowledgeable about Auto Zone products, told me about the special air fresheners ?? I was only purchasing 1 and he informed me of the sale buy 2 for 6.00??? Mateo M. Installed my windshield wipers for me??⭐️ definitely 5 star service ⭐️⭐️⭐️⭐️⭐️. Auto Zone has a rare gem ??????in Mateo M. Service with a smile, knowledge, skills, and dressed professional representing the company well⭐️??????❤️???. I hope Corporate promotes this fine young man into management, you definitely have a ROCKSTAR ??⭐️⭐️⭐️⭐️⭐️??????????Mateo M.
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February 2024 by pete dan
They never have your part in stock always another store ?
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February 2024 by Steven Kiss
Excellent customer service
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January 2024 by Raymond Cashman
Friendly place
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December 2023 by Ivan A.
I went in today to look for a specific tools and Yesenia the commercial manager was very un helpful I told her the tool I need was not in stock she said to try another store instead of helping me locate what I needed she just said if it's not there we dont have it she could have at least checked her surrounding stores.after I asked if thats how un helpful there managers are she lied to me and told me she wasn't a manager.the store manager was great but bad customer service on her part
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December 2023 by Del Hamm
I went in today to buy a couple of batteries for my truck after having to have it jumped off at my hotel. I wanted them to install them because I am from out of town and had no tools with me. The young boy behind to the counter really didn't want it to install them, he spent 10 minutes looking for a missing socket and said I can't do it... I went to the tool section and picked up the needed socket. He stated we can't use those because it was new.... I said I would buy it so you can change them, and he responded well if you're just going to buy it , then you can do it yourself.... NO PIZZA FACE.... IT'S JUST A SOCKET.... I DONT HAVE ANY TOOLS......SO I THREW THE SOCKET DOWN AND LEFT. I DROVE A FEW BLOCKS TO THE NEXT AUTO ZONE WHERE THEY GLADLY HELPED....
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December 2023 by David Ramos
Stopped in to get a new fuel cap. Took a while for customers to be serviced, but eventually got around. (No public restroom, so the wait was not ideal.)
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November 2023 by Jorge Rivera
This location is well stocked and I am able to find things throughout the store easily. For the most part the store is well maintained. The parking lot for this location is quite small. Just recently had a bad experience trying to get a battery under warranty replaced. I took my business elsewhere for that.
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September 2023 by Dwight D.
Excellent service, excellent advice and I see a smile on an employee's face every time I shop there!
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September 2023 by Monce Celis
HelloI went in today 8/19/23 to get new coolant and Elizabeth, the cashier was very helpful and nice. She gave me options as to which coolant I would prefer. Then she went outside to assist me on refilling it. The whole process was less then 15 minutes, very fast and reliable. Thank you Elizabeth!
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September 2023 by Alyssa Katherine
If you need anything talk to Zaria she is phenomenal and helped me so much to accommodate me to find everything for my dad’s car. I’ve been so overwhelmed since my dads passing and she made my life so much easier! I can’t say thank you enough for all your help!!!
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September 2023 by Frank Gonzalez
Went in today for some parts and this girl Destiny was such an amazing help ! Shoutout to her !Great customer service
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August 2023 by Jessica P.
Oscar should not work in customer service. Came to return a faulty Freon hose and Freon can which the hose busted and he refused to do the return because the Freon can was used even though none of the Freon made it into the car because of the faultly Freon hose. When asked if that was policy to not accept the Freon return he said he was the right to refuse a return for any reason and said he just doesn't want to do it. The manager on duty gave us a brand new can of Freon so atleast we aren't at a loss for the Freon hose malfunction that we bought from them but Oscar is horrible and should really learn how to work in customer service. Never going to make it out of Perris with that attitude.
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July 2023 by James Thompson
The best Auto ever!! I came in 10 minutes before closing a bought a battery & even they let me borrow a tool to take my battery loose!! But advised me I had to bring it back the next day & which I did!!!But then they even let me wash my hands in the bathroom!!!!The best are Zaria & Julie!!! So sweet!!!
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April 2023 by domonique marin
The manager that helped me Julie F was super nice!! She was fast and attentive. Excellent customer service compares to the rest of the staff that's helped me in the past.