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March 2024 by D Cudd
Today, 2/3/2024, I received a notice they missed while I was out. I have been home all day, waiting for this document so I could sign it and return it today. It was mailed overnight! My mail carrier did not attempt to deliver my document. I amreally annoyed! The carrieralso delivers someone else's mail to my address at least 3 times a week. I wonder where they are delivering my mail before/if I get it??Donna Cudd17828 Foxtail Dr, Penn Valley, CA 95646
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December 2023 by Kyle
Went here to return a shipment. The new employee Prince was fantastic and wanted to learn. The other older lady interrupted only to lecture me that I was "not prepared". She continued to be dismissive and call other customers to the counter while ignoring me at the counter already. She then attempted to tell me it needed a customs envelope and grabbed one and walked away again. It's shipping domestic, no customs needed. If you choose to come here then I'd suggest waiting for one of the kind gentleman that is happy to help. Also if you have a large package delivered they will sit on them in the back and not say anything until you ask about it.
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June 2023 by Lonn Holiday
This is one of those post offices that rises above the high standards USPS maintains. Excellent people make such a difference!Thank you!
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March 2023 by Hannah K.
It is not the post office, it is the newest mail lady that has been hired. She is is soooo slow in my hilly neighborhood and does not put the right mail in my flippen mailbox. Ever since she has been hired, my packages(which are very inportant) have been delayed she leaves my stuff on the side of the dirt. Please do something about this. I have trust issues with this women.
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April 2022 by Asa Barnes
Been waiting for my packages for two weeks, love the hours they have 9am to 4pm, how are people supposed to work and get there packages with those hours? And there not even open Saturdays for a couple hours, really disappointed at are government mail works lazy people. Wish I could give half a star, oh ya they will not re delivery your packages they want you to come pick them up with today's gas prices more money I have to spend on top of the stuff I bought.
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January 2022 by Anjelica Potter
I love the people who work here! They are always so friendly and helpful especially Sam. I come frequently to pick up packages and have had my PO Box here for 2 years. Never have I had any issues with them losing my packages, not being kind and generous with their time. Thanks everyone for all your hard work!
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August 2021 by Tori B.
Janet was incredibly helpful and thorough in explaining the shipping options the USPS has to offer. She was so kind and exactly the kind of person you want at the front of your business.
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April 2021 by Peerless GOAT
Won’t even deliver a package if the ground has the tiniest bit of water on it. Worst Usps drivers. They are so lazy and just drive around and say delivery attempted and then make people wait a week for the maybe try and deliver it again. They are ridiculous
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November 2020 by Tim Kessler
Not one of the counter employees wear masks in clear violation of the law during this purple tier we are currently in.They need to be fired immediately.
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October 2020 by Matthias Schossig
This has been the place for me to walk to almost daily for years until I moved to Germany, and I miss all the efficient and friendly staff who have become more than just clerks handling my mail. This is a place of community, where I meet friends in line, have a little chat, take a welcome break from my desk work. And if I have the time, I take a walk in the lovely Gateway Park right nearby, along Squirrel Creek, which is nice in every season.
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August 2020 by Brian C.
The Penn Valley Post Office is a real gem! Anybody complaining about any aspect of this office might want to take a hard look at themselves!
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August 2020 by Mike Wycliffe
What your not delivering mail on Saturday not cool
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July 2020 by Erich Lindemann
Have been so impressed with the service and care taken by PV USPS these days. The lines move fast when they are busy but it doesn't feel like you are being rushed. Also want to commend the carriers for getting packages that fit into my box and the parcel box whenever it's possible.
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June 2020 by Brian Cain
This office has fantastic people. I've had nothing but positive experiences here. Best office compared to anywhere I have lived in the country.
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May 2020 by Cat Trahan
Now I see why complaints are made.. You are not some entitled government employee. As you think you are... At least give better trading ..professional attitude is lacking here.. Had a complaint..called about it..now have two complaints.. Maybe privatizing is best. Most post offices are filled with pompous wanna be costoner service agents.. Was told technically they work for the government not us.. Is this a real post office.. No just a place to pick up mail.. With entitled employees.. Par for the course in Nevada County postal service.
