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July 2023 by Ruby Lockhart
The 3 permanent phlembotomists are extremely inexperienced. They have to poke you several times if they are able to get the blood draw completed. Yikes!
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July 2023 by Cuddie guthmiller
Came to this location with a appointment from a week prior to do bloodwork for a DNA test took off of work drive all the way from Modesto to Patterson which was 35 minutes took off work and will lose about $200 today for missing work. The website still says they are currently open at this point in time we get here and the door says due to maintenance issues. This premise service center will be closed. No phone call no nothing, this is absolutely unacceptable
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July 2023 by Tre Morris
The staff is very rude and unprofessional. For example, I had an appointment scheduled at 12:20, of course when I walked in there was a woman there before me with the appointment scheduled at 12:30. They came out and took her at 12:15 and somebody else at 12:15 and when I said, what’s the point of making an appointment mines at 12:20 and there’s wasn’t till 1230. Why did they go in before me? I was met with a very rude response “you can wait till 1220 and then will come and get you”. Very rude and unprofessional. Do not recommend this site. If i could give a 0 i would.
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May 2023 by Hugh C.
Even though the message was delivered in an extremely non empathetic way, the clinician did after I left help the older gentleman I referenced to in my previous post. The Supervisor called me to get my side of the story and let me know some of the challenges the 2 locations were having. She was polite and professional and is working hard to do their best at both the Paterson and Newman locations. I got an appointment for Newman today and had a very good experience. Everyone deserves a second chance.
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May 2023 by Edith Larson
Friendly staff, respectful and professional.
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February 2023 by Tiff Ed
I easily made my appointment online for the next day. Staff was super fast and friendly. I was seen on time. You can check in at the kiosk or on your phone.
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February 2023 by Sandra Rosas Olden
Great experience, the staff is very patient and kind.You self-check in at the kiosk. If you need help just ask.
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July 2022 by Eliud Sandoval-Sanchez
The Hispanic girl with the purple and black hair is so rude it was like she didn’t want to help meCouldn’t even tell me when my results would be readyI’m so disappointed in this service
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June 2022 by Liz L.
I would give zero stars but I obviously can't. My dad went in there hoping to get his blood drawn but was told he needed an apt. Okay fine, no problem. He asked for help and staff refused and insisted that he needed to "call the number" to make an apt. My dad is in his late 60s, doesn't know how technology works, and overall just has a difficult time when it comes to doing anything that involves a phone. He then came to my house and asked for help, not a problem at all. Just bothers me that people now a days are too busy and inconsiderate when it comes to helping elders. Do better.
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May 2022 by Dominic Aragon
Horrible service. Extremely rude people
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November 2021 by Paramjot Singh
Professional and caring staff..wait time depend on patients like how many patients are in front of you ..I self checked in there ..and my waiting time was 25 minutes .
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November 2021 by Erika
I waited an hour to get help
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September 2021 by Danny Ortiz
Every time I come here I self check in, and I’m seen in minutes,I was greeted by a very respectful staff as per usual.Professionalism is all I really look for lately and this lab had it. Thank you for providing well service.
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August 2021 by Lizete Carapinha
The people at this location are extremely rude. From the moment I walked in. There’s no one checking temperatures at this location and no one up front to help you. Even though there was no one here for an appointment I was told I would have to wait 1.5 to 2 hours to be seen because they were trying to discourage walk ins. I rather drive all the way to Turlock to get blood work.
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August 2021 by Rene Chavez
Your better off coming in with and appointment because if you don’t have one be prepared for a long wait.
