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March 2024 by jessica ferguson
Uruish and Pooja are always so nice and welcoming in the store, the make the transaction easy and pleasant.
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March 2024 by Donna Boddington
The UPS Store on Niblick rd is always so move and helpful. It's run by he family who oS it and they really do care. They go above and beyond to try and solve any problems. Can't recommend them enough
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March 2024 by JoAnne Jackson
Urvish and Pooja are professional and courteous. They create a pleasant experience for the customer. I will definitely use them again and recommend this store to everyone.
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December 2023 by Debi Sokyrka
I didnt know each UPS store is privately owned so i did not ask prices. BIG MISTAKE. In AG they charge 13 cents a copy . These people charged 49 cents a copy even though i told her they are black and white not color. She would not change it nor give me my money back. She charged 1.20 per sheet to fax. My bill came to 37.50! In AG its only 10.00. I was totally ripped off by these people. Never use them !
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December 2023 by Beth Mccallon
My 82 yr old mother wanted to ship a very sentimental, one of kind, painting to her grandson in N. Carolina. This was on a Tues. morning. She was told it would arrive there by the following Monday. There were no updates on the tracking # other than a shipping label had been created. On Thursday, she called the store and was told it had been shipped and to wait a couple of days to check on the tracking. This was obviously a lie as on Saturday we went to the store and saw the painting still waiting to be packaged. When my Mom asked why she was told that 2 days prior, it had been shipped, and it was still sitting there, she got a very aggressive and defensive attitude from Jose. Not once did he address the issue but accused my Mom of being disrespectful and coming at him with attitude. I was quiet up until that point, but you are NOT going to verbally attack my Mom. There was no resolution at that point, other than for Jose to say that his manager would be in the store on Monday. I don't think I will be waiting until Monday, as I plan to return and get the painting from them and take it somewhere else that can get the job done that my mom paid over $200 for them not to do.
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October 2023 by Teresita Contreras
One of the nicest people and service. I got super help from manager. He literally is taking things so easy and help us at every time with smile. He is more of the owner. Lot of people praised his customer service every time we walked in
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October 2023 by Ezequiel Díaz
Nicest people I’ve come across. With other store closed down for Amazon returns, this location is super busy but all employees and owner DP are super fast and efficient to help all the customers with smile…Love this place
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October 2023 by Millcreek Mtn Farm
This is worst of any UPS or FedEx store I have patronized. I learned from UPS Support that each franchise runs by its own rules. This franchise uses bait-and-switch and deflection. They lie, and they deny responsibility, and the pricing is absurd ($19.00 to send a letter across the country with an estimated 7-day delivery time). Use FedEx…I’ve never been disappointed. Avoided these grifters.
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October 2023 by Lindsey Cates
The rudest( man was on his cell phone) looked like I was bothering him trying to print something… needed to move files to get them to print, didn’t say I could use the computer… then when I realized I could use the computer it was 3$ for 5 min to move my files… I refuse to use this place I will drive elsewhere even if it cost me more…it’s sad UPS let’s there stores run like this I’ll just go to fed ex
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August 2023 by Blake Busson
Ever since the new owner took over this location maybe a year ago they have significantly increased their prices. Few months back I just had a few manila envelopes I needed to ship out. The manager or owner rude guy didn't even weigh or look to see where its going and he told me it was $17.50, I looked at him and said "your crazy, you didn't even weigh it" and his response was he didn't need to. I left and it took it down the street to USPS and it cost me $5.75. This new owner is scammer just lying to get as much money out of you as he can
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August 2023 by Valerie Montano
Worst experience ever definitely don’t recommend this place to get your live scan done wrote the ATI number wrong two times and got the facility number wrong as well. Go to Perrys Parcel in Atascadero or the police station in Paso Robles
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July 2023 by Cortney Snyder
Horrible customer service, always from the same man when trying to do Amazon returns. Had the same tape issue as review listed below, & many more. I’ve tried coming back to this location several times, but always leave frustrated! Started going out of my way to the UPS on Golden Hill Rd, & haven’t had any problems. Unfortunately Will not return..
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June 2023 by Jesus Perez
Was returning some Amazon packages. Asked if they could tape it up. They said no but that they could sell me some tape. Fine. The tape was small, over $7 and it was some of the cheapest tape I have ever used. It keeps ripping every time you try to unstick it. You figure that they would have offered to tape it up and refund the money after seeing and they themselves experiencing the struggle but no such thing. Poor customer service. Being a shipping company you figure they would have better tape. Do not buy their tape.
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May 2023 by Gail Becker
Deep is the guy who helped me all d time. I’m lady with my oxygen on all d time with me. He helped me always throughout my Amazon return and picking up from my car too. He is like my son. God bless him and so nice to have kind people in customer service
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May 2023 by R&R Varner
Sarah was amazing! Patient and helpful with my big shipping project. She was also super fast considering the line forming behind me, and she didn’t act rushed or flustered. I will always ship here and hope Sarah is working!