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February 2024 by Liz Biz
I get my brows done here at the Benefit Bar with Aly on a regular basis. She does a great job and is a very sweet person. I book my appointment online through Ulta's website.
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January 2024 by Ashley DiNapoli
Great selection of products. Prices are fairly high. There were SEVERAL employees following/watching me and other customers. Felt a bit suffocating, and the plethora of employees roaming the store were not helpful. I prefer to browse products without being interrupted by at least 8 employees. I would prefer to just buy these products online and avoid this hassle
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September 2023 by yvette f
I get My eyebrows done by Lupe and they always come out perfect!
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July 2023 by Karen Zelinsky
Went in for one thing and ended up spending at least an hour shopping around and seeing new things I didn't know they carried. Was told "happy afternoon "as soon as I walked in, which was nice, and another employee came to me and asked if I needed help. The employee was very nice and helped me right away and answered questions I needed help with. She was very nice and helpful. She was very nice and seemed very knowledgeable. I was very happy I stopped by instead of shopping online. Everyone was very helpful and nice and did it with a smile. I will shop in person more often there. Thank you.
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June 2023 by Gabi
The customer service is great, and the items I need are always in stock.
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May 2023 by Ibet M.
My sister and I had eyebrow appointments back to back at 1 pm. We were 5 minutes late. A staff member came out and said that Guadalupe V was on her break at 1:05 pm and that she would be right out. We waited 10 minutes for her to come out then I received a notification of my appointment being pushed back from its original time. I understand my sister was 5 minutes late to her appointment but why change my appointment time? Very unprofessional!
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May 2023 by Jeanie Stoltey
They had exactly what I was looking for and at a lower price than I was expecting.
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May 2023 by Faith W.
I had my hair highlighted the other day and it came out to $200. When it was finished I literally wanted to cry. It's very yellow and not blended at all, very chunky. She did not even get the bleach all the way to my roots, which is going to make me have to get my hair done again faster. Very disappointed, won't be going back. Not at all what I expected.
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February 2023 by Trina H.
I went to Ulta today after debating and debating. Trying to save money...The only reason I went was because I had a $15 off coupon (score) I didn't necessarily need anything, I did want to find a lip scrub. Upon entering there were about 3 people standing at the door...I thought to greet customers and ask if they needed any help. But no just there to smile and nod and look blankly. Even when I myself smiled and said hi, no offer of is there anything I can help you find? Not that I needed help at that moment, I was just browsing anyways. So I'm looking around for about 2 minutes and bam two employees right in my vicinity, I smile again...still no offer to help find anything. Ok...that's fine. Kinda gave me the impression I was being watched ....idk, So then they start talking about personal stuff and I go about my day and keep browsing. I find some lotions on sale which I'm pretty sure say $1.75 each...so I load up on them!!! Get to the register and there about 3 employees standing behind the counter and one to the side who says are you ready? She asks if I found everything ok? I never could find my lip scrub...she seemed like she wanted to help but was maybe the only cashier...not sure why since there were about 3 other people standing around...so she rings up my items and it's way more then I thought...I take some things off and it's still a lot of money. It's taking up a lot of time and there are people waiting in line, so I didn't want to take any longer to figure it out. I don't understand why no one else jumped in to help? Come to find out the lotions were $7.50 each!!! Goin back tomorrow to fix it...but this isn't the first time I've been disappointed with this Ulta location.
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February 2023 by Cindy C.
I had my haircut by kira today. She was so professional and friendly. I love my hair, I give this wonderful girl 5 stars.
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January 2023 by Frugalista C.
ULTA has lost my business. I will not spend my money at any business that disrespects biological women and also puts a higher priority on products based on the skin color of whoever made them instead of focusing on the quality of the products.
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December 2022 by Jaqui Torres
Was waiting patiently in line and was not acknowledged by the employee with long blonde hair. She decided to let another customer cut the line and help her instead. So rude. Not an ulta store I’d like to revisit. Or recommend others going if employees are not going to acknowledge customers who patiently wait in line.
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November 2022 by Alyssa Daigle
The haircut was jacked up don't ever get your hair done I asked for 2 inches and they doing more then what I asked
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November 2022 by Lucy L.
I wish I could give minus stars. I've gone into this store & the staff seems angry. When asking for help them seem to be annoyed like it's not their job. Anyhow I went to have my brows waxed & the girl suggested a brow lamination. I agreed & made it clear I like natural brows. When I saw what she did I was speechless. I felt like a clown. I don't know who would think this looks nice or professional. I told her her brows looked nice & I wanted something similar. I feel like she did the opposite. I couldn't wait to leave & wash it off. My brows go in all different directions & honestly she ruined them. When I mentioned they were different shapes she said " you came in like that". Umm, that's why I was there to have them waxed and shaped. All the staff seem to hate their jobs & have no sense of customer service. It's sad that management & staff are so miserable & it trickles down to customers
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October 2022 by Rose Caulkins
We had several services with Kira and they were absolutely fantastic! She did my gloss one day. And then did my bridal makeup, hair and my sister’s hair! We had the best time and received the most compliments! I highly recommend her for any service she offers!!
