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November 2023 by Shelley G.
I have a pair of Frye boots that needed the heels resoled. I was quoted $25, and it was going to take over a week. When I went to pick them up, it looked like a kindergartener had done the job. The glue was white, and smeared over the heel. I had also asked it the shoe repair person would be able to polish the boots, but I was told that the leather is Nubuck. and polishing it would ruin it. I came to Bakersfield, and brought them into a Boit and Shoe repair. When he saw the heels, he LAUGHED and asked who did this? I told him it was Takkens. He said he could clean them up, and to come back in an hour. The herls looked brand new ( he even reglued some leather that had pulled away ftom the he). He then asked if I would like to have him polish them. I told him what Takkens had told me. He said the leather is NOT nubuck, but goat, which is an expensive skin. He polished them up whole I waited. Overall, I will NEVER take any shoes in to Takkens for ANY repair.
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August 2023 by Dale Adams
Sales person was put off at my $100 or less price point. She got very stand off and walked into the office and started making comments about me.
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July 2023 by Jennifer T.
I needed to have a belt adjusted. Wasn't sure if Takkens did this type of work or not. Was immediately greeted warmly by a woman behind the counter who told me that "yes, they do do that, and how many more holes did I want in the belt." I told her and expected to have to write something up and come back for it at a later time, but she said she would take care of it right then! She was done within about 5 minutes and handed me the belt. When I asked her how much, she said, "No charge, just come back and see us if you ever need some shoes!"Had to share as you don't find this type of customer service very often anymore and you SELDOMLY get something for free. Thank you Takkens...I will be back!
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June 2023 by Erika H.
Make sure to confirm they can do the repair before leaving shoes there. My shoes were basically brand new, I got them in worse condition then what they went in with.
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June 2023 by Ryan Marlett
Excellent service. Come support a local business.
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May 2023 by JoAnn Hamman
Found exactly what hubby looking for and sales person was extremely helpful.
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April 2023 by Terri Robinson
They have exactly what I was looking for at a good price. Only buy my Bearpaw boots there. Salesperson was so helpful and nice. Thank you.
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June 2022 by tara hoffmann
Carr's didn't have my size in Santa Maria, so they called Takkens and made sure they had them. Good amount of stock, friendly service!
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April 2022 by Terry T.
Excellent quality shoes and even better customer service! Just bought a pair of amazing inserts from a local vendor . Excellent !
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January 2022 by Mary Kominsky
My husband bought me some slippers on line and they were the wrong size. The ladies helped me get the right size and did a exchange for me. They were all helpful and polite.
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January 2022 by Michelle Herrera
Brought in a christmas present to exchange and the gal was really friendly and helpful. Left with a really cute replacement pair of boots and some leather treatment products.
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December 2021 by Jacob M.
Horrible shoes and horror stories from past employees. Wouldn't recommend this place to anyone. Shoes they sell are years old, owners pay employees less than living wages, questionable ethics and horrible management by company, place is going downhill fast, the only people who don't know that are the owners.
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December 2021 by M Marsh
Fun local shoe store. Staff was friendly and helpful, they greeten me upon entry and brought out my sizes of boots, offered suggestions, and let me know about the sale going on. Cool store
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September 2021 by Ben Broome
Takkens has the widest selection of work boots around. I was helped by 2 of their employees who helped me find the right model and colorway in between helping other customers. Also found out they do shoe repairs and resoles. I will be coming back next time I need something.EDIT 5 weeks after buying: Takkens was not willing to help when I found out I had a factory defect boot, I am now dealing with the manufacturer directly.
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September 2021 by David Canales
Albeit I spent a lot more than I wanted to on shoes and insoles, the service, advice, help, and understanding of the staff was great and will be coming back for more in the future.