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November 2023 by Youssef A.
Food was decent. I bought the baby cucumbers and they were fresh recently. Service was nice and they gave 10% to veterans on Veterans Day. Party was cheap and you get goodies on 20 bushels of cilantro. Definitely a good place if you wanna save money and shop fresh? The whole strip has nice businesses
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September 2023 by Tyler Bezkostny
Unfriendly employees who literally act like they want to fight you. They will over bag your items, cross contaminate, and act generally annoyed by your business. I wish it was just this location, which is the worst in the area, but all locations in our area have this problem to varying degrees.
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July 2022 by Juan P.
Ghetto ass cashiers...no no no, that's an insult to the pleasant cashiers at my usual store in the hood down in LA in the city of Huntington Park. These are worse than ghetto. Trash with ahitty attitudes. They really seem like they hate their job, with an emphasis on Janice the cashier. This woman is the last person that should be placed at the Frontline of customer service. Absolute attitude and isn't shy about being vocal to customers that she's never in a hurry to move her line. That's fine but don't tell the customers that Then you even so we to mention anything regarding any kind of related customer service related, and she literally physically melts before your eyes faster than the Wicked Witch of the West when wet. Would I still shop here? Yeah I'll put up with her stupid attitude because it's convenient to shop here, but if Smart and Final customer relationships reads this , you should know that there are some customers that would not come back because of staff attitude, particularly the ones at the front that face people. I understand that they deal with different people everyday all day and some of the customers may have horrible attitudes, but that's no reason to become indifferent towards other customers. Screw Janice.
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February 2022 by Mary S.
Amanda went above and beyond for me. She helped me obtain digital coupons by getting the app set up. Great service with a smile even though her checkout line was busy, patient and kind---big Thank You to Amanda.
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December 2020 by Julia M.
I enjoy coming to this smart and final when it's not busy because they always have whatever I'm looking for at a reasonable price. I recommend coming in the morning or before 2 pm because the store can get very crowded and the lines super long.
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November 2020 by Tbhvictor T.
My sister and I felt very discriminated by the lady in register 5 yesterday 11/26/2020 she was so rude and she was correcting us on ever word we said (like if she was an English teacher) and she snatch my ID went she ask for it!! I will definitely stop shopping here and will not bring my family here to shop i felt very disrespected!!!
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November 2020 by Mike M.
This store shouldn't even be in business. The selection and quality make it almost useless. If this wasn't a convenient location it wouldn't survive. Please shut this place down and open something with dignity and an once of care for its customers. Don't go here if you have any other option.
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August 2020 by Diane M.
The cashiers at smart and final on Creston in Paso Robles need to have training on customer service. They are the worst. I always dread going in. Love the store but hate the cashiers!!!!
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June 2020 by Jan P.
First I want to commend you for serving our city through this pandemic. In fact, you were great until the past couple weeks. Today in particular I took my 91 year old mom into your market because of the safety measures you have in place "mandatory masks" specifically. Unfortunately, you no longer have someone managing the sanitizer stations for the carts, and no one is managing the mandatory masks. Not only were kids running through the store saying out loud "I am not wearing no mask, I am not wearing no mask!" You had employees not wearing masks. I was very uncomfortable and got out as fast as I could trying to avoid all the people, which were many, that had no masks. It's a simple ask and I specifically brought her to your store because of your safety measures.... I won't do that again. I am not as concerned for my safety but if my mother gets infected it will kill her. She has been quarantined for 3 months it was nice to get her out. I guess I picked the wrong store. I hope you correct the issue not just for your patrons but your employees....
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May 2020 by David M.
Don't buy the big package of meat there, especially the pork! I should know better from previous experiences. I bought 2 large bulk packages of boneless pork. I opened the first one and it smelled like death. The second one wasn't as bad but stunk. There were numerous store stickers covering the past due date and I know why! Instead of wasting my time and trying to return it, an hour round trip, I had to throw it out as the smell overwhelmed my kitchen so I wrapped it up in plastic and luckily a neighbor was going to the dump and he threw it out for me. This was the third time over the past couple years buying meat in bulk at Smart and Final that was rancid. Yeah, I know I should have stopped after the first time. I can guarantee you it will be the very last time! Telling my experience, I found out from numerous people they had the same problem mostly with pork and some with chicken. Don't waste your time going here, drive less than a mile down the road and go to Food 4 Less where they have good quality and locally raised pork.
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May 2020 by Kris T.
I stocked up yesterday and had a delightful visit with a really nice cashier: TIA! We had a few laughs, and she made my visit there really special. I hope to see her there on my next visit. Also, the store has pretty much everything I need at great prices.
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April 2020 by Mark E.
Well gave you more than enough time to correct and improve your store. Not all Smart & Final stores are operated as yours. I've observed the difference. Therefore, until you change your regional management, dismiss your purchasers or buyers for your store, dismiss your local management and supervisors and provide suitable training, higher expectations and better treatment to your employees I'd rather make a run to Bakersfield for groceries. You treat your employees with respect and kindness they most likely will treat your customers the same. See ya in Bakersfield.....
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September 2019 by Patricia T.
Only reason I gave it a one star because you can't put zero. I see the store has only two stars. My husband went there last night and bought about 50.00 worth of groceries. Including a tomato and a package of bacon. Well when he got home he realized the checker didn't put his bacon or tomato in the bag. We are not scammers or dishonest. He went back to the store and they refused to give him the items or his money back. So he had to buy them again. The checker said she couldn't do anything about it and when my husband talked to the manager he also said he couldn't do anything. My husband had a receipt and the checker he originally went to already went home. Then when he bought the items again the checker could not make change. She kept insisting he gave her something else. And kept arguing with him. She owed him two dollars change. I hope the company reads this and makes it right. If not I will not shop here ever again. Dumb people work here. And that explains why there are hardly any customers in there when I go. It is a convenience for me to shop here for a few things. But I would rather drive further and go to Food for Less or Albertsons. Beware people. Cheaters working here. I will repost if they make it good.
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August 2019 by Nancy W.
Convenience. Be careful what you buy.. Veges are many times past when you should eat them. I go for bananas. Ice cream. Chips. Beer. Service. Not good. Understaffed. Slow. No boxers. Only 1 or 2 cashiers usually open. Many times inventory in this store is very low on some items like bread, popcycles and more The roterissere chicken is very good and good price.
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June 2019 by Jason R.
We love Smart & Final, they got it all! Like the commercial says "It's my one stop shop" not to mention my local S&F, has my favorite beer Corona Premier in cans.
