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September 2023 by Josh P.
I was being unrealistic with my previous review. Paso Ford will work with you as long as you keep your wits about you. I did not . But a new found relationship has been established and they agreed to help me out as much as they can. Thank you PRF..
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September 2023 by S Wells
Ensure you know the purchase price and any agreed upon trade in values. Would suggest paper as verbal seems very fluid during the process. Otherwise enjoyable experience.
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September 2023 by T A
I have been using them for service for close to a decade and its always an easy check in, communicative, and now they are very automatic with the Ford Pass rewards.
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September 2023 by Jon Luther
I had never owned a Ford truck, and I was allowed to test drive an F150. The salesman did not pressure me, and even said he would not take down my number because he knew that I would be back. Which meant no bad timed phone calls from a salesman the next day. I did return on my own the following day. Within 90 minutes I had all the paperwork and trade in deal completed. The day after signing papers I had a brand new truck (the truck I bought was a dealer trade and had to be brought over from the valley). Jason and crew at Paso Ford were great.
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September 2023 by Anna Olson
? A heartfelt shoutout to Justin in the service department and the incredible Ford team! ??I wanted to take a moment to express my deepest gratitude to Justin from the service department and the entire Ford team for their exceptional professionalism and unwavering dedication. ?Recently, I found myself in a bit of a bind when my beloved Ford vehicle was experiencing some unexpected issues. But thanks to the expertise and care provided by Justin and his team, my vehicle is now back on the road, running smoothly and safely.Throughout the entire process, Justin went above and beyond to ensure that every aspect of my vehicle's repair was handled with the utmost attention to detail. He patiently explained the issues and the steps required to fix them, making sure I was informed and comfortable every step of the way.From the moment I walked into the dealership, I was greeted with warmth and professionalism by the entire Ford team. They truly understand the importance of customer satisfaction and go the extra mile to ensure it. Their commitment to excellence is truly commendable.I cannot thank Justin and the entire Ford team enough for their expertise, professionalism, and dedication in getting my vehicle back on the road safely. Their passion for what they do shines through in each and every interaction, and I am forever grateful.If you're looking for a dealership that truly cares about their customers and their vehicles, look no further than this amazing team at Ford. Trust me, you won't be disappointed!Once again, a huge thank you to Justin and the entire Ford team. You guys rock! ?Sincerely,Eric Olson
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August 2023 by mrgolf561
If you want to get a lower sales price on the vehicle you're looking at, you must get out of the Fresno area and go to Paso Robles Ford. They treated my wife and I with kindness and made our visit with them very pleasant. We really liked out salesman "Justin". He took his time and answered all of our questions about the new truck before we left and went home.
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August 2023 by Frank Langdon
Purchased a car earlier in the year from this dealership. I was impressed with the way they treated me and made the car buying process easy. Kevin was great to work with and a true professional.
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July 2023 by Nancy Martinez
Kevin was very helpful and reassuring.He answered all my questions. The man at front desk was helpful also.
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July 2023 by Lester K.
If I could give a negative rating, I would give it, stay away Paso Robles Ford, Salesman Jason Buchanan will tell you nothing but lies just to get you in there and then go back on their word, stay away from Paso Robles Ford you'll thank me later
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July 2023 by Josh Peterson
The worst place to by a car. They don't take care of there customers. Worst experiences in buying a new truck. $65,000 truck should last more then 1 year. They won't honor there product and fix the truck. So now I'm paying 1000. A month for a truck I can't drive...
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May 2023 by Ian Helmstadter
Anthony and the Team at Paso Robles Ford are great. I'm super happy with my experience. I wanted to order a specific vehicle. Other Dealerships near me only wanted to sell me what they had on their lot even after building it on the Ford website. I was willing to wait for the right vehicle and Anthony and Paso Robles Ford worked with me and I got exactly what I wanted. Thank you ? ?
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April 2023 by Nathan Daniels
There aren't many times that I have received such great customer service that I feel compelled to leave a review. But the service department here at Paso Robles Ford was incredible. From being greeted as soon as I walked in to the wealth of knowledge I received from Kyle my service advisor. If I was a local there is no doubt I would be choosing Paso Robles Ford for all my service needs on my vehicles. Thanks again!
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March 2023 by Ben Forzetting
I looked around for weeks to find the perfect car, I found two that I was interested in. One was at Paso Robles Ford and the Other was at San Luis Obispo Toyota. I reached out to both dealerships around the same time. I set up a time to meet with Kevin Shannon with Paso Ford and when we got there he met my wife and I in the parking lot with the car I was looking at filled up, Parked right out front and ready for a test drive.We test drove the car and fell in love with it. The car was a bit out of our budget so we went over numbers and got to a more doable yet still out of budget price range.Kevin was honest with both me and my wife the whole time and so I did returned the favor and let him know that we had another car that was in our budget at a different dealership. He understood how important of a decision buying a car is and how he would like for us to be comfortable with our decision.We struck a deal where my wife and I would go test drive the other car and if we decided to come back and purchase the vehicle through him that he would fill up my wife's gas tank. That way we could explore all of our options. So we shook hands and I called the salesman at the other dealership while at Kevin's desk and told him we were on the way.We drove from Paso Robles to San Luis Obispo to view the other car. When we got there I had to find the door and wait for 5 minutes for the sales rep to approach me. I told him who I was and he said awesome let's go find the car. He then proceeded to walk me around the parking lot for 5 minutes looking for the car that he knew I was on the way to see.Come to find out, The car that he knew I was coming to see was locked in the garage getting it's battery charged and not only could I not see it, I also couldn't test drive it. He immediately took me to see another vehicle that was the opposite of what I was looking for when I had contacted him 5 days prior.This car model was known for having a ton of issues and recalls. I asked him about these recalls and he asked his boss and they were unable to answer weather or not that had been taken care of. It was an obvious bait and switch to get me into his dealership so he could try and sell me a different car. This sales rep did not care about what I wanted, Did not care that the car I was on the way to see was unavailable to test drive and he did not get my business.When we returned to Paso Ford, Kevin again greeted us in the parking lot, Filled my wife's gas tank and even walked my 2 year old son around in the rain so we could enjoy some much needed peace and quite while we did paper work.Kevin went above and beyond for us to make sure that we were comfortable with our decision. I could not recommend him enough if you are looking to purchase a vehicle.Everyone at Paso Ford was polite and friendly, Knowledgeable and we felt that they cared. We will definitely be back to upgrade my wife's car in the future.Thanks again Kevin!
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March 2023 by Ray Lopez
Highly recommend. I've purchased a few cars from different dealers and this was the most direct and least hassle I've experienced. If they have something you want, hit them up, they make good deals.
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February 2023 by Hailey Johnson
The best customer service I've ever recieved from any Ford Dealership (and possibly the best out of all the dealerships I have experience with too)! I feel 100% confident with Paso Robles Ford. They have gone above and beyond for me in every way and truly care about building relationships with their customers.
