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December 2023 by Janice Jones
this is a great bank to have a checking account at for so many reasons.
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September 2023 by Darlene Silva
Friendly
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November 2021 by Tina Stewart
Love my bank on the corner. I always use the drive-thru and Christy is always friendly and happy. She is awesome!!! Speedy and efficient.
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October 2021 by Estefany L.
Drive thru had all three lanes opens but no one was at the window. After a few minutes a lady came in and took the information and said they are going to do it inside, which is fine. But a car had gotten on another lane so she took his stuff too. Another car came after she had already taken our stuff inside, she came back out and took his back. A few minutes later she came back and gave the stuff back to the first car that got there before. fine maybe his was easier than mine. Then a few more minutes she comes back with the other cars stuff and she's like she's working on yours now. That means this whole time I was waiting they haven't even started with mine. After I expressed my frustration the only thing she could say was it was her first time in drive thru. So that's how you handle complains, blame your lack of training? I said a few not so nice words and left. If you don't have the staff available then close the drive thru or only have one lane open. I'm not upset I had to wait, I'm upset that I got there before anyone else and I was the last one to leave.
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February 2020 by Di R.
I bank here but our main accounts are at another bank. I'm not sure why though, because THIS bank is the friendliest & most accommodating I've ever banked at. I've followed them from Park Street, when they were Mission Bank and our store's bank, then Spring Street and now 12th Street. The other day I needed a document notarized and Kristen ( I need to find her card & edit this to make sure I got her name right) but she reminded me of why I've hung on to this bank for my business! It's always had that small hometown feeling. And Kristen's great customer service was that reminder! She notarized my document and it was so easy. I thought that I was going to have to run all over town to find a notary & there was one right in my own backyards or actually, bank!
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August 2019 by Sue S.
Very helpful and friendly. Harley went out of her way to explain things to me.I would recommend this bank anyone.
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August 2019 by Angel Marie Dalool
The banks tellers at the Paso Pacific Premier Bank are so sweet. My visit with them went smoothly and even better it was quick. I didn’t waste anytime and the girls always have the best attitude when someone comes in for help:)
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December 2017 by Oscar S.
This is very convenient bank. Has a drive thru teller and full staff. I feel welcome every time i walk into the branch and everyone is so friendly. I can usually walk right in and be helped right away. Great community bank
