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March 2024 by Lacey Clifton-Jensen
I used to shop here often but I find I shop here less as they bring in more and more decor and toys and less actual crafting and art supplies. I can buy standard size picture frames at Ross and Target in the same plaza. I want to go to Michael's for thread, notions, and specialty art supplies.
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February 2024 by John Vernetti
Great place to find inspiration on almost any project you have. A very friendly and happy to help you staff.
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February 2024 by Nancy Chapin
Michaels is a wonderful place to look for gifts flowers I would like to work there if I could
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February 2024 by Debra Glenn
Can never say enough about Michaels...hold on one second, I've got arts and crafts to do. Good bye for now,love and gratitude.
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February 2024 by DUBS GREEN GARDEN
Nice staff.
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February 2024 by Claudia Michelle Price
I love Michael's good prices and good customer service.
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January 2024 by Gina M.
I needed a frame for an 8x10 blow up that I had made of one of my sons and his wife. There was a gentleman who helped me and tried his hardest to find something that would work so that we wouldn't lose very much of the photograph due to the matting. Then a woman showed up and the man I guess was off his shift. I said we'd had trouble retaining the maximum amount of the photograph and I would go ahead and take the original frame and matting that was included with that frame, because it was the best that we can find. The woman proceeded to tell me the matting was not included with the frame! Wrong! The matting was included with the frame and it was in the unwrapped frame that we hadn't even looked at behind the one that we were using as a sample. I explained to her that the matting was included, she insisted it wasn't, basically calling me a liar! Not okay!!! There were two frames with the aqua/turquoise color in the 8x10 size with matting included!! She stormed off to go down the aisle to show that there was no matting included with the frame, and I walked out of the store. She obviously did not know the product, and refused to believe me, insisting that I had not told the truth or did not know what I was talking about! I really needed that frame, for a special occasion, and the madding, should anybody go looking in the frame section, does include a matting under the plastic protective cover, so it came with the frame! It's very frustrating when you try to support local businesses and then you get treated like you're a crook. She should really be ashamed of her attitude the way she treated me, but I have to say that the man who was helping me initially was wonderful, patient and even tried to see if he could make a matting that would give me a more visible photograph. He most certainly is to be commended for his effort and people skills. I hope he gets a raise, because in this day and age there are many wonderful salespeople, but there are also very obnoxious ones who have no problem just being rude or ignoring you. Hats off to the gentleman! And hats off to the cashier at the front of the store, as I purchased a few picture hanging items and she was so very gracious and very very helpful. No sour grapes at the front of the store
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December 2023 by Danelle Lucado
Heavily marked down Everything Holiday. The staff was still spreading the joy, helpful in looking for fireplace wallpaper and the associates upfront dealt with us very friendly and professional.
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December 2023 by C Montgomery
Rebecca in Framing Department gave me exceptional service. I had bought a print that was not a standard a size without realizing it. She was so patient and helped me picked out a mat and frame. Wonderful to have an employee like her! I definitely recommend Michaels if you need framing.
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December 2023 by Susan K.
Kim is very helpful and really knows the inventory! Thanks for your help with picture frames.
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November 2023 by James Van Pelt
Tons of fun throughout the store but for all the candy making they have they don't offer anything sugar free or even raw cocoa butter wafers for making your own sugar free chocolates. Kinda bummed but everything else like melters and molds are plentiful here
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November 2023 by Angelique H.
Terrible customer service. You ask for balloons and they make you wait 30 minutes to just have to get back in line to pay for the balloons first after which they act like you should have known.
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October 2023 by Abigail Miller
My favorite time of year to shop at Michaels is Halloween! They have the best decorations. While I'm shopping for myself I always bring home a fun craft for the kiddos!The employees are always very helpful, pleasant and efficient.
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October 2023 by Brittany M.
Jared in the framing department is incredible! He delivered top notch customer service. I witnessed him dealing with a very difficult customer and he handled with patience and grace! Great work!
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September 2023 by Debbie Brown
I had three prints of my dad’s that needed a standard frame, but a custom mat. Rebecca, in the framing department, was so helpful. She helped us pick out the perfect mat color, got nice affordable frames and I went back a few days later to pick up and they were beautifully done. Pricing for the custom mats and mounting was very reasonable.