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November 2023 by Michael H.
So I Have Been Having Issues With My 2016 GMC Canyon Two Weeks After Purchasing It In Watsonville, CA. We Began Having Issues With The Truck Shaking And Dash Lights Going Off While Driving Totally Loss Of POWER During Driving..!!! Totally Unsafe And Unacceptable Especially When My Fiancée Was In The Vehicle As Well So Both Our Lives Had Been Put In Danger..!! They Never Fixed The Problem They Had Our Truck In The Shop Longer Than We Owned It. Still Waiting To Hear From Them And Find Out What The Issue Is...???? Hopefully They Will Fix This Problem Soon...???
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November 2023 by Matt Montijo
We are very happy with our purchase. This is the second vehicle we purchased at Borjon Auto and we will be buying more from there going forward. Ron Orcutt was very knowledgeable and helpful throughout the sale. He answered all of our questions and taught us new things about our truck we purchased. We would recommend anyone who is looking to purchase to head over to Borjon Auto in Paso Robles.
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November 2023 by Keith Gloeckler
I realized that my vehicle needed an oil change/service and I needed to use that vehicle for a long drive the next day. I stopped by Borjon to see if they could work me into the Service Schedule. There was an opening about 1 1/2 hour later. I returned, the vehicle was serviced in short order, and I was on my way.The Service Writer was quick and efficient, the Sales Clerk was pleasant, and the entire episode was seamless. I was very satisfied with my transaction with Borjon.
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November 2023 by Joe Davis
If I could give this dealership 0 stars I would. I purchased a 2024 gmc flatbed a week ago. I live in Montana and had the truck shipped to me. When I received the truck, I could hear a strange noise coming from the fuel pump as soon as I unloaded the truck from the trailer. I tried driving the truck the next day and all the instrument lights came on and the truck died. I called the dealership and asked them if they had accidentally put gas instead of diesel because the truck was not running right. They denied putting gas in and said there was no way they could have done that. I had to have the truck towed an hour away to the closest gmc dealership at my expense. The gmc dealership determined that the truck was filled with gas instead of diesel. I called this dealership and let them know what was going on but the management refused to help in any way and are placing the blame elsewhere which I knew would happen. Not only did I pay $5,000 over msrp plus transport, I now have to come out of pocket $3,000 to fix my brand new truck. I have purchased multiple new vehicles from other dealerships over the past few years and this is by far the worst experience I have ever had. Avoid this dealership at all costs because if any issues arise they will refuse to help you.
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November 2023 by Maria Campbell
Best customer service I’ve ever had from a dealership! Not to mention I love my new Canyon
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September 2023 by John Gannon
They took my vehicle in and did a service on it rotated tires and back to me in 90 minutes.I’ve been taking my trucks to Borjon GMC for over 30 years for all service and work and they’ve done an excellent job. Thank You John Gannon
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September 2023 by Ryan Smith
I purchased a vehicle at Borjon Auto Center just the other day and I could not be happier with the overall experience. The salesman, Jesus Lara, was polite, courteous, and patient with me. At no point was any pressure to buy applied and for this I was very appreciative. Jesus simply answered the questions I had about the vehicles I was looking at and really made it fun for me. The finance department was on point as well and everything moved efficiently. This is the second vehicle I have purchased from Borjon and in both occurrences I have been nothing but pleased. Suffice it to say, I will certainly be back to Borjon Auto Center to purchase another vehicle in the future, and I would recommend anyone looking for a vehicle to do the same. Keep up the great work Borjon Auto Center.
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August 2023 by Dr. Susana Lopez
Just purchased a new GMC Denali and happy with this dealership. Waiting on a part but I know they will meet expectations. They (Shawn and Jesus) made sure we were satisfied with the purchase. They also made the signing process easy. Our salesperson Jesus was awesome, patient, answered all our question, knowledgeable, and we really appreciated that he didn’t pressure us into buying. Very happy with his style and service. Ask for Jesus if you are looking for a vehicle.
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August 2023 by Dennis Lochridge
Work (new tires, service and front brakes) was completed well before promised completion time. Total cost was significantly less than repair estimate. Vehicle was returned cleaned inside and outside. My expectations were exceeded in every way!
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June 2023 by itsallgooddm1 Maldonado
Closest thing to a big city, customer focused, service center. Professional, courteous, staff that take the time to explain what's needed and why. Fair pricing, nice service area lounge, complimentary shuttle service. Good all around.
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June 2023 by Mike Stephens
i had an 8 AM appointment for an oil and filter change and tire rotation for which I arrived 15 minutes early. The service went fine except for the fact that four vehicles showed up after I did and all left before I did 2-1/2 hours later. Not sure I'll be loyal to Borjon any longer because 8 AM was the first appointment available.
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June 2023 by Robert Brewer
I purchased the GMC Canyon elevation. The air conditioning was not working. Two weeks later it was fixed. I am extremely happy with my purchase and with Ron Orcutt, the salesman that handled my purchase and took care me through this experience. Thank you to the service team.
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May 2023 by Neal & Val Duncan
My first service visit to Borjon and my service advisor Keegan was pleasant, knowledgeable and professional. Following the 67.5K service, a TPMS sensor was not giving a reading and Keegan gave me priority to promptly "relearn" the sensors and resolve the issue. Expert service beginning to end.
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April 2023 by Kathy McOwens
The service staff is professional, friendly, and responsive to customer concerns. Brian and his team are the best. The cashiers office staff are also highly professional and courteous. I appreciate Borjon Auto.
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April 2023 by Kate Morgans
Kevin in service made my repair experience as painless as possible. He communicated with me every step of the way. 5 out of 5 stars
