Alliance Board Co. is a welcoming and helpful sports store that offers a well-curated selection of products, including snowboards, helmets, snow bibs, and other sports gear. Customers consistently praise the staff for their friendliness, patience, and willingness to assist with fitting and choosing the right equipment. Many reviews highlight the staff's exceptional customer service, with examples of staff going above and beyond, such as delivering a missing snowboard binding to a customer's home after a purchase. The store is appreciated for creating a positive shopping experience, especially for first-time customers and newcomers. While some mention that the store staff may follow customers around in a deep store to prevent theft, most understand this as a reasonable measure given the store's security needs. Overall, Alliance Board Co. is viewed as a great shop for both kids and adults, providing quality products at various price points and excellent service that makes customers feel welcomed and valued. Many customers plan to return for future purchases, trusting the store’s helpful staff and well-selected inventory.
I see a few reviews from people being upset about being profiled and followed around. I was just there and I was followed too but it’s a deep store and nothing is cheap so I don’t find it offensive with theft on the rise. The staff was good and answered all my questions.
February 2022
Great shop with excellent service. My husband and I bought new snowboards and bindings and couldn’t be happier with our purchases. The staff goes above and beyond.
October 2021
Honestly one of the best board shops ive every been to. They might be a little jumpy at first to make sure shoplifting isn't happening; but overall they are very nice. The clothes are 100% in quality. Once you get to know the staff (AKA shop there a lot) they can be really uplifting
