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July 2024 by shirley lee
Closed at their will
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April 2024 by Linda Rosa
Such a waste time
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October 2023 by Catalina Quintero
The clerks here are always very helpful. I don’t understand the low rating for this office.
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October 2023 by Catalina T.
The clerks here are always very helpful. I don’t understand the low rating for this office.
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September 2023 by Patricia Quintana
Self service kios
I like it!!!
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September 2023 by Derek Walker
They work hard!
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September 2023 by Bilal Dahduli
Super slow and have only one person working on the front
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February 2023 by Jake Ellis
I have been to 4 post office locations in the city of Pasadena CA. This one by far has the most friendliest and helpful staff out of all the locations I have been to! Seriously, I have received attitude and even hostility at 2 of the 3 other post office locations that I have done business at. If you need to do any business with the USPS in the city of Pasadena CA, this is the location you want to go to!
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December 2022 by Taline Jabourian
The one employee one day before Christmas Eve had the best spirits nothing negative about him, that is why I cannot rate low. However, the understaffing of this office, is very unfair to EVERYONE.That I would rate no star.
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December 2022 by Chas M.
Efficient, helpful and pleasant. Needed advice and help posting a stack of cards to multiple places and it was super smooth. Thanks!
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December 2022 by Jaylynn J.
Absolutely baffled at the customer service. Came here on Tuesday morning to drop off a package. As the stickers on the ground states to wait outside of the office, I did just that. Other customers cut in front of me to wait in the office. When it was my turn, and by the way, the male clerk closest to the door noticed I've been waiting, tells me "you have to get in line" I've been in line. Absolutely outrageous, I pointed out the customers that cut me in line. He asks me why was I waiting outside and proceeded to give me attitude (ITS COVID POLICY AND IM SORRY YOU DONT ENFORCE IT). He told me to write my address and grab the pen across the room. Was it so difficult to just let me borrow your pen? I then proceeded to get help from the female clerk since he was already with another customer once I was done. Both clerks that was working this late morning proceeded to treat me as if I was dumb to not have things written on the package. A rookie mistake since I don't send stuff out through USPS often. Please avoid or just be ready to be belittled.
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December 2022 by Roberto Cambron
Always good don’t forget to write to your people in jail..
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September 2022 by Carlo N.
This USPS location is small but they have a self-checkout kios. Parking is limited. Overall, I’m a satisfied customer.
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August 2022 by Rebecca Pena
I'll share that, Yes, the location doesn't give one a sense of Security, as it is in a location that a
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June 2022 by Vivian A.
COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask. All customers are not expected to wear a mask. It's optional now. Some of the staff also wears gloves. There are some hand sanitizers available for customers to use. This place is open and available with no limited capacity. They are not sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was sending a package to a friend from this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is located behind the building. However, sometimes that parking lot is full. So what I usually end up doing is park in the El Nido Plaza and walk over to the post office. The parking lot in the El Nido Plaza is big and the parking spaces are pretty decent. Store & Staff: The store itself is very clean, neat, and tidy. The staff here are very fast and professional. They accept both cash and credit cards. There is no credit card minimum.
